Technical Writer

LayerZero Power Systems Inc • Streetsboro, OH

4d • Onsite

About The Position

LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

The Technical Writer is responsible for serving as a technical writing expert working primarily on LayerZero Production Line content and assisting other LayerZero departments as needed. The mission of a LayerZero Technical Writer is to provide clear, accurate and consistent documents across assets and processes, as well as to ensure consistent terminology, formatting, style, and tone.

Requirements

• 3+ years’ related experience in a fast-paced, rapid-growth manufacturing setting.
• Organization skills, mindfulness, and awareness.
• Excellent verbal/listening skills; courteous and professional.
• Ability to synthesize information from multiple sources and explain complex concepts in a simple format.
• Aptitude for collaborating with a range of roles and personalities.
• Collaborative approach to challenges.
• Proficiency with Microsoft Office Suite.
• Positive mindset and goal oriented- willing to accept the challenges associated with new assignments and an ability to work well with others.
• Must be able to thrive in a demanding environment with an emphasis on teamwork, customer service and safe working practices.

Responsibilities

• Function as a team writer across multiple departments, assets, production lines, and processes.
• Interview and work with subject matter experts and translate detailed technical information into easy-to-understand help material.
• Build and maintain cross-team relationships.
• Interview and work with subject matter experts to translate detailed technical information into easy-to-understand work instructions, procedures, guides, and support materials.
• Contribute to the development and maintenance of training materials for various departments.
• Build and maintain strong cross-functional relationships with operations, engineering, quality, safety, and training teams.
• Create, revise, and maintain standard operating procedures (SOPs), work instructions, process documentation, and technical manuals.
• Ensure all documentation complies with established documentation standards, organizational policies, and regulatory requirements where applicable.
• Review existing documentation and identify opportunities for improvement, accuracy, usability, and consistency.
• Manage document revisions, version control, and change management activities to ensure documentation remains current and accurate.
• Participate in process improvement initiatives by identifying documentation gaps and recommending solutions.

Benefits

• $0-cost Dental Insurance
• $0-cost Vision Insurance
• $0-cost Short-Term & Long-Term Disability Insurance
• $0-cost Life Insurance with additional buy-up options
• Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options
• $0-cost Employee Assistance Program offering confidential counseling and support services
• Employer Health Savings Account Contributions to help offset health expenses
• Retirement Plan Options with generous employer matching contributions
• Paid Parental Leave to support your growing family

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level