Technical Training Instructor

Empire Cat•Mesa, AZ

About The Position

The Technical Training Instructor delivers formal training programs for the Empire organization and its clients as a value-added option for Caterpillar and Allied products. The instructor develops internal and external technicians and course materials, and works with other teams to ensure training content is accurate and relevant. The role requires strong working knowledge of Trimble, Topcon, and other grade control technologies as they relate to machine and site operations. Training must meet or exceed Empire Training Institute standards and maintain strict safety practices for participants and equipment. The instructor develops and delivers general and specialized curricula, teaches assigned courses, administers written and practical exams, evaluates trainee performance, and completes course documentation within two work days of course completion. The position also supports customer training, instructor and student development, training-facility and equipment upkeep, training records and content, and cost control. The work environment includes an office setting and occasional exposure to moving mechanical parts, high or precarious places, outdoor weather, wet or humid conditions, and extreme cold or heat. Noise is usually moderate. Physical activities include sitting, handling objects, talking and hearing, standing, walking, reaching, climbing or balancing, stooping, and kneeling; occasional lifting or moving of up to 10 pounds is required.

Requirements

Proof of a high school diploma or General Education Degree (GED).
At least 5 years of experience in course delivery.
Current valid driver’s license.
Ability to speak, read, comprehend, and write in English.
Strong working knowledge of Trimble, Topcon, and other grade control technologies as they relate to machine and site operations.
Highly skilled and knowledgeable in assigned specialized instructional areas.
Knowledge of a variety of field concepts, practices, and procedures.
Ability to prepare instructional objectives and make decisions about curriculum and delivery methods.
Ability to maintain familiarity with new technology as it becomes available.
Excellent computer skills.
Exceptional interpersonal skills and ability to communicate effectively with employees at all levels and external clients.
Planning and organizational skills sufficient to conduct training classes.
Acceptable attendance to meet company standards and requirements.

Nice To Haves

At least 7 years of experience in the heavy equipment industry (preferred).
Bachelor’s degree in HR, communications, business, or a similar field (preferred).

Responsibilities

Design and deliver instructional programs that enhance employee productivity and safety and increase profitability.
Design and deliver specialized training curricula for internal and external client needs.
Deliver class lectures according to assigned lesson plans and course performance objectives.
Maintain strict safety practices for participants and equipment during courses.
Administer written and practical exams and submit trainee performance evaluation reports.
Submit documentation for each course within two work days of course completion.
Assist in maintaining relationships with company employees, Caterpillar contacts, and client personnel.
Help develop customer courses to meet clients’ training needs in various fields.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Maintain positive working relationships with Empire personnel in keeping with Empire Values and the corporate mission statement.
Maintain the training facility, library, training aids, tools, and equipment.
Manage materials used to prepare and deliver training classes.
Maintain progress records for students attending training.
Assist in controlling training costs and expenses.
Assist in training, directing, and mentoring instructors and students.
Assist in maintaining the eTRAIN content library.
Perform other assigned duties, including events and project-specific work.
Promote and demonstrate corporate values.