Technical Trainer, South Central

Axis Communications•USA - TX, TX

9d•$90,000 - $100,000

About The Position

Axis Communications is seeking a Technical Trainer to help customers and partners build knowledge and confidence with Axis products and IP network technologies. The trainer serves as a technical resource, educator, and ambassador, delivering in-person and virtual training, courses, webinars, and podcasts. The role also involves creating and refining educational content, assessing training needs, researching industry trends, and using customer feedback to improve learning programs. The position is based in Austin, Texas, or Houston, Texas, and requires approximately 65% to 75% domestic and international travel, sometimes on short notice. The approximate compensation range is $90,000 to $100,000 in Total Target Compensation, with actual compensation dependent on qualifications, experience, skills, and work location. The trainer builds relationships with customers, partners, and internal teams, collaborates to strengthen technical capabilities and support business objectives, and maintains training facilities, equipment, and technology. Axis describes the role as an opportunity to deepen technical expertise, strengthen presentation and facilitation skills, build industry relationships, and contribute to how customers and partners experience its technology.

Requirements

At least four years of experience in technical training, education, or a related field.
A technical background in IP technologies or networking, or a strong passion for learning and teaching technical concepts.
Knowledge of networking technologies, including switching or routing.
Strong public speaking, presentation, and communication skills.
Ability to engage an audience, adapt to changing classroom needs, and make technical information easy to understand.
Excellent interpersonal and relationship management skills.
Self-motivated, resourceful, flexible, and detail-oriented approach.
Collaborative mindset and confidence to take initiative.

Nice To Haves

Experience with network video surveillance, CCTV, or IP network cameras.
Experience in technical support, technical sales, or customer education.
Experience in sectors such as healthcare, education, retail, banking, or government.
Relevant technical certifications, such as networking or security industry credentials.
A degree in a related technical or educational field.

Responsibilities

Lead engaging in-person and remote technical training sessions, courses, webinars, and podcasts.
Explain complex technical concepts in practical, accessible ways to diverse audiences, adapting to learning needs and classroom changes.
Develop, update, and refine training materials to reflect changing products, technologies, and customer needs.
Research industry trends and identify how different markets can benefit from Axis solutions.
Assess training needs and contribute to relevant, effective learning programs.
Gather and evaluate customer feedback to improve training experiences.
Represent Axis training programs, products, and new technology initiatives as an ambassador.
Build relationships with customers, partners, and internal teams.
Collaborate with colleagues to share knowledge, strengthen technical capabilities, and support business objectives.
Maintain training facilities, equipment, and technology.
Take ownership of training preparation, delivery, and continuous improvement.