UserAccount: Technical Trainer II

SICK•Minneapolis, MN

8d•Onsite

About The Position

The Technical Trainer II builds and sustains the technical competencies required for SICK employees, distribution and integration partners, and customers to understand, apply, support, and use SICK products, systems, and solutions. As part of the Sensor Intelligence Academy within SICK North America’s Sales and Service Cluster, this position assesses competency requirements; designs, develops, coordinates, and facilitates hands-on, instructor-led, virtual, and digital learning experiences; and evaluates training effectiveness and learner outcomes. The role partners with Sales, Service, Engineering, Market Product Management, subject matter experts, and global Sensor Intelligence Academy colleagues to establish training priorities, lead technical training and competency-development projects, and improve the processes, content, equipment, and resources that support competency development. This position is based at SICK’s Bloomington, Minnesota campus and requires working in the office Monday through Friday. The schedule is full-time, with on-call availability on some weekends if required. Travel up to 25% of the time, including internationally, is required; a valid passport is necessary. The role is not eligible for current or future sponsorship. Applicants must be legally permitted to work in the country of application and willing to undergo an employment background check. The starting base annual salary range is $74,550–$112,750. Actual starting salary depends on factors including experience, skills, education, performance, licenses or certifications, business needs, and other job-related factors, as permitted by law.

Requirements

Five or more years of experience in industrial automation, manufacturing or logistics automation, technical service, applications engineering, a related technical field, or teaching in related fields.
Associate degree.
Ability to assess technical competency requirements and translate identified gaps into appropriate learning solutions.
Ability to design and facilitate effective hands-on technical-learning experiences.
Ability to develop measurable learning objectives and appropriate methods for assessing learner competency.
Ability to translate complex technical concepts into clear, accurate, learner-focused content.
Working knowledge of adult-learning and instructional-design principles.
Demonstrated project-management skills, including planning, prioritization, coordination, risk identification, resource management, and stakeholder communication.
Ability to work independently and collaborate effectively within cross-functional and global teams.
Strong analytical and problem-solving skills, including the ability to use data and feedback to guide decisions and continuous improvement.
Strong organizational skills and attention to detail.
Ability to manage changing priorities and multiple concurrent projects.
Professional competence with Microsoft Office products.
Professional written and spoken fluency in English.
Ability to work in an office environment five days a week.
Ability to travel up to 25% of the time, including internationally, and hold a valid passport.
Legally permitted to work in the country of application and willing to undergo an employment background check; the position is not eligible for sponsorship now or in the future.

Nice To Haves

Four-year degree preferred.
Experience with machine vision, industrial safety, or related automation technologies.
Competence with content-creation software such as Articulate 365.

Responsibilities

Assess technical competency requirements and identify knowledge, skill, and performance gaps for employees, partners, and customers.
Collaborate with stakeholders and subject matter experts to establish competency-development priorities and learning solutions.
Design, develop, deliver, and maintain hands-on, instructor-led, virtual, and digital training for SICK products, systems, technologies, and solutions.
Develop measurable learning objectives, technical content, demonstrations, practice activities, assessments, and supporting learning materials.
Apply adult-learning and instructional-design principles to create learning experiences that translate complex technical information for audiences with varying roles and expertise.
Evaluate learner competency and training effectiveness using assessments, feedback, performance data, and stakeholder input, and use results to improve learning solutions.
Lead assigned technical training and competency-development projects from planning through implementation, evaluation, and continuous improvement.
Manage project scope, schedules, deliverables, resources, risks, dependencies, and stakeholder communications.
Coordinate training programs and events, including content, instructors, equipment, technology, facilities, and participant resources.
Analyze and improve training processes and programs to increase effectiveness, consistency, efficiency, and scalability.
Ensure assigned projects and processes align with business strategy and organizational priorities.
Monitor outcomes and communicate progress, results, risks, resource needs, and recommendations to stakeholders and leaders.
Partner with Sales, Service, Engineering, Market Product Management, subject matter experts, leaders, and global Sensor Intelligence Academy colleagues to support technical competency development.
Build effective working relationships with internal stakeholders, distribution and integration partners, customers, and other learning audiences.
Participate in and represent SICK, Inc. on assigned local and global cross-functional initiatives related to technical training and competency development.
Maintain training content, equipment, demonstrations, technical exercises, documentation, and other learning resources to ensure readiness and currency.
Complete required project, training, administrative, time, and expense documentation accurately and on time.
Perform other related duties and responsibilities as assigned.