Technical Team Lead – Business & Infrastructure

ICF • Reston, VA

2d • Onsite

About The Position

This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. ICF seeks a hands-on, Technical Team Lead to support a federal data and analytics program, focused on business and infrastructure operations, data platforms, and analytics environments. This role blends technical leadership with hands-on operational support, ensuring reliability, performance, and scalability of enterprise data systems. The Technical Team Lead will guide a team responsible for platform operations, data pipelines, and analytics environments, while actively contributing to troubleshooting, optimization, and system improvements.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field
• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust clearance
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
• 6+ years of experience in technical delivery, system operations, or infrastructure-focused roles
• 3+ years of experience supporting data platforms, infrastructure, or analytics systems
• 2+ years of experience leading or mentoring technical teams
• 3+ years of experience working in cloud environments (AWS or similar)

Nice To Haves

• Current or recent Public Trust clearance
• Experience supporting federal government clients, particularly DHS or similar agencies
• 2+ years of experience supporting system monitoring, incident management, or operational support
• 2+ years of experience performing troubleshooting and root cause analysis in distributed systems
• 2+ years of experience working with databases (e.g., SQL, PostgreSQL, Oracle)
• 1+ years experience with data platforms such as Databricks or analytics tools such as Tableau
• Experience with monitoring and observability tools (e.g., CloudWatch, Splunk, or similar)
• Understanding of data governance, security, and compliance practices
• Relevant certifications (AWS, Databricks, Agile)

Responsibilities

• Lead a team supporting data operations, analytics platforms, and infrastructure services.
• Provide hands-on technical leadership across cloud-based environments, data platforms, and enterprise systems.
• Troubleshoot system issues and lead root cause analysis across data, infrastructure, and platform layers.
• Ensure systems meet performance, availability, and security requirements.
• Mentor team members and drive continuous improvement in operational processes.
• Provide operations and maintenance (O&M) support for data platforms, including monitoring, tuning, and ensuring overall system health.
• Support and manage cloud-based infrastructure and analytics environments to ensure availability, scalability, and performance.
• Provide technical support for incident, problem, and change management, including root cause analysis and resolution.
• Implement and maintain monitoring, alerting, and performance optimization for applications, databases, and infrastructure.
• Maintain data flows, ingestion pipelines, and interoperability across enterprise systems and data sources.
• Support data quality management, including resolution of missing, invalid, or delayed data issues.
• Coordinate with infrastructure, database, and enterprise teams to resolve performance and system issues.
• Support automated deployments and operational processes aligned with CI/CD and DevOps practices.

Benefits

• ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,187.00 - $166,919.00 Reston, VA (VA30) Need help? We're here: [email protected] About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level