Technical Systems Administrator II

Sierra Space • Louisville, CO

2d

About The Position

The Technical Systems Administrator II is responsible for installing, maintaining, and upgrading internal computer hardware and software systems used for designing and developing company products. This role ensures the smooth operation of IT systems, supports continuous improvement initiatives, and enhances service quality, efficiency, and customer satisfaction. In this role, you will install, configure, and maintain internal computer hardware and software systems while performing regular system upgrades and patches to ensure optimal performance and security. You will troubleshoot and resolve hardware and software issues in a timely manner and monitor system performance to ensure compliance with security standards. Collaboration with engineering and business teams will be essential to understand their IT needs and provide appropriate solutions. Additionally, you will continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction, identifying areas for improvement, supporting improvement plans, and assisting in their implementation. You will maintain documentation of system configurations, procedures, and troubleshooting steps, as well as provide technical support and training to end-users as needed. Staying updated with the latest industry trends and technologies will be crucial to ensuring the company’s IT infrastructure remains current and effective.

Requirements

• Bachelor's degree in a related field (or equivalent work experience in lieu of degree).
• Typically 2+ years of related experience.
• Solid understanding of IT systems, software configuration, CI/CD, engineering, and business processes.
• Proficiency in software environments and upgrades.
• Possesses a basic understanding of IT systems, software configuration, and business processes.

Nice To Haves

• Certifications: CompTIA A+, Microsoft Certified: Azure Administrator Associate.
• Experience with various operating systems (e.g., Windows, Linux) and software applications.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Understanding of software development life cycle (SDLC) and agile methodologies.
• Experience with version control systems (e.g., Git).
• Knowledge of network configurations and troubleshooting.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Experience with cloud computing platforms and services (e.g., AWS, Azure).

Responsibilities

• Install, configure, and maintain internal computer hardware and software systems.
• Perform regular system upgrades and patches to ensure optimal performance and security.
• Troubleshoot and resolve hardware and software issues in a timely manner.
• Monitor system performance to ensure compliance with security standards.
• Collaborate with engineering and business teams to understand their IT needs and provide appropriate solutions.
• Continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction.
• Identify areas for improvement, support improvement plans, and assist in their implementation.
• Maintain documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical support and training to end-users as needed.
• Stay updated with the latest industry trends and technologies to ensure the company’s IT infrastructure remains current and effective.

Benefits

• Medical, dental, and vision plans
• 401(k) with 150% match up to 6%
• Life insurance
• 3 weeks paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level