Systems Administrator II

Toole Design Group • Minneapolis, MN

6d • Hybrid

About The Position

Design streets that move people—not just cars. At Toole Design, we’re leading the way in creating safer, more connected communities through sustainable multimodal transportation design. We’re looking for a Systems Administrator II to join our IT team. We have a cloud-native identity and device management architecture aligning with Microsoft’s modern best practices, so you’ll focus on improving systems and efficiency, not patching legacy infrastructure. Why You’ll Love Working Here We’re a purpose-driven team of technical experts and operations professionals who believe streets should work for everyone. At Toole Design, you’ll join a collaborative environment where operations professionals work alongside industry leaders, with mentorship and development opportunities designed to help you grow your expertise. We offer: A collaborative, inclusive culture that supports your growth and advancement A flexible hybrid schedule: 3 days in the office and 2 days remotely 8 paid holidays; and at least 16 days of PTO accrual annually Competitive salary, excellent benefits, and transportation perks: Benefits and Support The opportunity to support projects that improve lives—advancing safe, inclusive design grounded in ethics, empathy, and equity

Requirements

• 5+ years of hands-on systems administration / IT experience, including Tier 2 support
• Associate's degree or comparable technical training and experience
• Strong written and verbal communication skills, with the ability to build relationships and collaborate effectively across all levels of the organization
• Experience implementing identity as part of a Zero Trust model - such as Conditional Access, PIM, SSO/SCIM (preferably Entra ID)
• Experience with endpoint management and application deployment (preferably Intune)
• Scripting and automation experience (PowerShell and Microsoft Graph preferred); familiarity using AI coding assistants to speed automation work is a plus
• Working knowledge of networking, Wi-Fi, and firewalls
• Experience managing multiple projects to scope and schedule
• Strong attention to detail and organizational skills
• Ability and willingness to travel occasionally (3-6 times per year), as needed, to support business or project needs

Responsibilities

• Keeping Toole Design's technology running smoothly across our 24 office locations and remote teams, keeping our enterprise technology dependable and our teams productive.
• Designing, maintaining, and continuously improving our infrastructure, ensuring secure, reliable systems that keep our teams connected and productive.
• Providing Tier 2 helpdesk support.
• Configuring, maintaining, and troubleshooting cloud services, hardware, and software.
• Taking ownership of IT projects from planning through completion.
• Bringing a collaborative, customer-first approach to directly helping staff solve problems.
• Mentoring junior IT team members to help build a collaborative, continuously learning team.
• Influencing technology decisions.
• Leading meaningful initiatives.
• Continuing to grow technical expertise alongside a collaborative IT team.

Benefits

• A flexible hybrid schedule: 3 days in the office and 2 days remotely
• 8 paid holidays
• at least 16 days of PTO accrual annually
• Competitive salary
• excellent benefits
• transportation perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree