Systems Administrator II

Developmental Disabilities Resource Center • Lakewood, CO

10d • $92,000 - $105,000 • Onsite

About The Position

At DDRC, technology plays a critical role in supporting services that empower individuals with intellectual and developmental disabilities. The Systems Administrator II serves as a technical leader responsible for maintaining, enhancing, and supporting the organization's IT infrastructure while partnering with staff across the agency to improve business operations and user experience.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Six (6) years of progressively responsible systems administration experience, or an equivalent combination of education and experience.
• Experience managing or supporting IT service desk operations.
• Strong knowledge of Microsoft 365/O365 administration and support.
• Experience supporting Windows Server environments and enterprise IT infrastructure.

Nice To Haves

• Experience with Microsoft Azure administration.
• Experience with network infrastructure and security technologies.
• Strong troubleshooting, communication, and customer service skills.
• Experience working in a collaborative, service-oriented environment.

Responsibilities

• Deploy, configure, maintain, and optimize Windows servers in both on-premises and Microsoft Azure environments.
• Administer and support workstations, mobile devices, and enterprise applications.
• Perform system updates, patch management, monitoring, backups, and disaster recovery activities to ensure system availability and security.
• Collaborate with IT team members to manage and monitor network infrastructure, including switches, firewalls, routers, VPNs, and related technologies.
• Provide responsive technical support while helping monitor service desk performance, trends, and issue resolution.
• Manage user accounts, permissions, and access controls through Active Directory, Group Policy, scripting, and other tools.
• Support cybersecurity initiatives and help protect organizational data and intellectual property.
• Assist with technology planning, system improvements, and implementation of new solutions.

Benefits

• 4-Day Work Week (Monday–Thursday)
• Medical Insurance (Individual coverage for only $30/month with $750 deductible and 100% coverage after deductible)
• Dental & Vision Insurance
• 401(k) with 3% Employer Match
• Vacation and Sick Leave Accrue Immediately
• Paid Holidays
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)-Eligible Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level