Technical Support Technician - Onsite

Stryker•Portage, MI

11d•Onsite

About The Position

Genesis10 is seeking a Technical Support Technician for an onsite, 12+ month contract opportunity with a Global Medical Technology Company in Portage, MI. This is an entry-level role designed to support engineers and scientists with various technical tasks. The position requires adherence to clearly defined procedures for method development, technical report preparation, and performing evaluations to identify root causes and recommend corrective actions. The role operates on a 1st shift schedule, Monday through Friday, from 6:00 am to 2:30 pm.

Requirements

Knowledge acquired through experience, specialized education, or training
A basic understanding of work routines and procedures
Ability to make simple judgments in straightforward situations
Must be able to work 1st shift: 6:00am - 2:30pm, Monday through Friday

Nice To Haves

This job typically requires no experience

Responsibilities

Provide technical support to engineers and scientists on a variety of technical tasks
Develop and recommend procedures and methods
Prepare technical reports and documentation
Perform technical evaluations of events to determine root cause and recommend corrective action
Follow detailed and defined rules and instructions

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)