Technical Support T3 (USA)

Sap/Fg • Newtown Square, PA

1d

About The Position

This role drives the AI-enabled transformation of CLIENT Next Gen programs, directing AI agents and workflows to simplify and optimize execution at scale. Translate executive-level decisions into a future-ready portfolio strategy. You will be part of the CLIENT Next Gen organization. We are the #1 destination for students and early talent empowering and nurturing them through a connected, end-to-end experience that builds CLIENT’s future. Our mission is to drive the end-to-end experience of CLIENT Next Gen. We Client, develop, and inspire students and early talent through continuous learning, innovative experiences, and a culture of individual growth that transforms potential into real-world impact.

Requirements

• Visionary perspective on AI, innovation, and the future of learning and development
• Extensive project management and stakeholder management skills, preferably through consulting engagements
• Executive-level communication and influence, translating complex concepts into clear, actionable insights
• Highly organized, detail-oriented, and proactive in driving follow-ups and deliverables
• Proven track record leading complex, cross-functional programs
• Demonstrated success driving AI initiatives from concept to launch
• Exceptional written and spoken English

Responsibilities

• Direct and oversee the execution and launch of multiple AI agents as part of CLIENT’s global LWTAIW initiative, executing: pilot testing activities and feedback loops workshops to finalize defined user journeys between agents the refinement of business case models, value drivers, and impact metrics
• Prepare communication materials, updates, and presentations for senior and executive leadership
• Collaborate with cross-functional teams (e.g., CPIT, S&O, Controlling, Onboarding, Learning) to drive project success
• Simplify and streamline processes through AI by designing and leading process optimization workstreams
• Lead workstreams improving data foundation for CLIENT Next Gen Governance and Strategic Talent Development
• Identify objectives within the CLIENT Next Gen organization, define POCs within CLIENT Next Gen, and bring ideas into concrete projects
• Bring the CLIENT Next Gen Advisory Council to the next level by strategically incorporating it into our CLIENT Next Gen governance, sharing relevant topics key stakeholders
• Improve the experience of students and early talent by analyzing feedback (from our survey, focus groups, skip-level alignments) by defining concrete action items and lead respective projects
• Partner with key stakeholders across CLIENT

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed