Customer Support Technician III - (T3) Night Shift

Applied MaterialsAustin, TX
$23 - $31Onsite

About The Position

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. This is a compressed night shift work at the customer site.

Requirements

  • Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
  • Basic knowledge of hand tools
  • Understand how to work in a clean room environment
  • Has a good understanding of how the team integrates with others to achieve objectives
  • May provide informal guidance and support to more junior team members
  • Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures
  • Impacts the quality of own work and its contribution to the team
  • Uses communication skills to regularly exchange information
  • Associate's Degree
  • 4 - 7 Years
  • Must have 4-7 years work experience

Responsibilities

  • Check and manage part inventory to ensure availability for PMs.
  • Coordinate part order and returns and ensure proper documentation and tracking.
  • Must be flexible with overtime and schedule changes based on customer needs and equipment availability.
  • Be at customer site and in the clean room every day to make sure all assemblies are ready for PM’s.
  • Work with manager, lead, and engineers to make sure all activities are covered and completed.
  • Work with customer technicians and engineers to make sure all mechanical testing is completed before PM’s.
  • Work in a clean room environment with necessary tools.
  • Assists in planning the daily work schedule within assigned area to ensure completion of Preventive Maintenance tasks.
  • Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Benefits

  • supportive work culture
  • encourages you to learn, develop, and grow your career
  • comprehensive benefits package
  • participation in a bonus and a stock award program
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