Summer 2027 Technical Support Internship

Elire • Minneapolis, MN

3d • Onsite

About The Position

Elire is seeking a Summer 2027 Technical Support Intern to join their Operations team. This role will involve assisting with help desk and technical support tasks, including configurations, networks, systems, hardware, and other IT-related duties critical to Elire. The intern will be part of a fast-paced team, gaining exposure to technical support projects and initiatives within a software and management consulting organization. The position is based in Elire's Minneapolis office, with the possibility of working up to 40 hours per week. The intern will provide support to employees, consultants, and all internal departments, working both independently and as part of a team. This is a paid internship.

Requirements

• Proficiency with Microsoft Word, Excel, and PowerPoint
• Strong communication skills
• Excellent organizational and coordination skills with attention to detail
• Strong analytical skills with problem solving abilities
• Proven sensitivity to cultural diversity in the business environment
• Actively pursuing degree in IT related field – Computer Science, MIS, IT Technology, etc.
• Legally able to work for any employer in the US
• Excellent verbal and written communication skills in English

Responsibilities

• Understand and set up employee laptops, including understanding employee software needs.
• Support the Administrator in Microsoft technologies, including Entra ID, Intune, Exchange Online, SharePoint, and Teams.
• Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization.
• Help with and track IT assets.
• Support new employee onboarding and offboarding IT needs.
• Provide end-user desktop support and troubleshooting assistance.
• Monitor our Cloud based systems and serve as the point person for support tickets and issue resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed