Technical Support Hardware Specialist

Motorola Solutions•Los Angeles, CA

10d•Onsite

About The Position

Silvus is seeking a Technical Support Hardware Specialist to support our Engineering and Manufacturing teams. This role acts as a bridge between design and production, ensuring teams have the right components at the right time and managing the long-term health of our product builds. This position reports to the Director of Hardware Engineering Operations. This position is 100% onsite, Monday through Friday, at Silvus Technologies’ headquarters in the heart of vibrant West Los Angeles, CA. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

Requirements

High School Diploma or GED.
5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware is highly preferred
Exceptional ability to manage multiple tracking sheets and deadlines simultaneously.
Proficiency with ERP/PLM software and advanced skills in Microsoft Excel (e.g., VLOOKUPs, pivot tables).
Knowledge of component lifecycle management and supply chain considerations.
Strong analytical, problem-solving, and cross-functional collaboration skills.
Excellent verbal and written communication skills.
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
All employment is contingent upon the successful clearance of a background check and drug test.

Nice To Haves

Experience interpreting datasheets, mechanical drawings, and industry standards.
Experience supporting NPI and manufacturing environments.
Detail-oriented with strong organizational skills.
Effective communicator across cross-functional teams.
Proactive in identifying risks and driving solutions.

Responsibilities

Assist Engineering teams with the identification, selection, and procurement of electronic and mechanical components.
Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
Partner with Engineering and Manufacturing to monitor component lifecycle events (such as End-of-Life or Product Change Notifications).
Proactively track changes to prevent supply chain disruptions.
Drive the execution of component qualification plans: This includes organizing documentation, tracking testing progress, and ensuring that alternative or new parts meet all quality and functional standards before being integrated into production.
Maintain accurate Bill of Materials (BOM) records and manage technical documentation within our PLM/ERP systems.
Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets.
Perform other related duties of which the above are representative.