Technology Coordinator (2026-2027 School Year) [Immediate Start]

DSST Public Schools•Denver, CO

2d•Onsite

About The Position

Denver School of Science and Technology (DSST) Public Schools is hiring a Technical Support Coordinator (Tier 1 Support) to provide educational technology resources and support to students and staff. The role manages and maintains DSST’s one-to-one laptop and tablet fleet of more than 8,000 devices and supports computer users and classroom technology systems. Positions are available at middle and high schools across multiple locations. This is a full-time, benefits-eligible, exempt, in-person position for the school year. The anticipated start is the first day of new staff training at the end of July. The position is an evergreen opening, with applications reviewed on a rolling basis as current and anticipated hiring needs arise. The salary range is $59,000–$79,000, based on aligned years of experience up to 10 years. A relocation stipend is available to people joining from 75 miles or more from Denver. The role may also support teacher training in classroom technology and other school needs, including student supervision and exam proctoring. DSST participates in the Colorado Public Employees’ Retirement Association (PERA); the posting states that roles are PERA-covered unless otherwise noted.

Requirements

A successful record of providing a high level of customer service in technical support.
A desire to work with middle school and high school students.
Demonstrated competence in laptop hardware and software troubleshooting and repair.
Experience with Microsoft Windows 7/10, Office 10/13/16, and Office 365.
Experience with Google Suite.
Documentation skills, including use of Word and Excel.
Strong communication and people skills.
Incredible attention to detail.
Ability to multitask and strong organizational skills.

Responsibilities

Provide technical support to students and staff.
Participate in school activities as a member of the school staff.
Manage and document computer distributions to staff and students.
Process computer warranty claims.
Install, maintain, and troubleshoot software and hardware.
Repair and maintain laptops and classroom technology.
Provide alerts and direction for detecting viruses and other system-wide issues.
Help implement solutions to improve school technology infrastructure.
Help staff and students use hardware and software efficiently.
Work with DSST technology staff to support the technology program.
Manage, maintain, and document DSST’s asset inventory.
Provide technology support to other DSST Public Schools as needed.
Work with DSST staff to train classroom teachers in effective technology use for student learning and school educational and administrative processes.
Support DSST in other capacities as needed, including potentially supervising students and proctoring exams.

Benefits

Benefits eligibility and comprehensive health coverage.
Fertility and adoption support.
Educator-focused mental-health care and access to the Therapist of Color Collaborative.
Safeway grocery discounts and local discounts.
Weekly one-to-one coaching, data-driven feedback, and career pathways.
Recognition programs and awards.
Six weeks of paid parental leave.
11 or more weeks off each year.
Relocation support for out-of-state applicants; the role listing specifies a relocation stipend for applicants joining from 75 miles or more from Denver.
Participation in the Colorado Public Employees’ Retirement Association (PERA).