Technical Support 1
United Health Services•Binghamton, NY
•$23 - $34
About The Position
The Technical Support 1 position involves installing and maintaining PC workstations, performing troubleshooting and diagnostic reviews, and ensuring timely resolution of work order requests. The role is part of Desktop Support within UHS Information Systems Operations and is scheduled for a day shift, 40 hours per week.
Requirements
- Two years of college education in information technologies, successful completion of a technical program in a relevant field, or two years of technical experience in a network environment.
Nice To Haves
- A+, CCNP, or MCSE certification; these are preferred but not required.
Responsibilities
- Install and maintain PC workstations.
- Perform troubleshooting and diagnostic reviews.
- Ensure timely resolution of work order requests.
Benefits
- Medical, dental, and vision coverage for employees working at least 24 hours per week, beginning the first of the month after hire.
- Discounted childcare through Bright Horizons.
- Voluntary benefits including pet insurance, legal services, and identity theft protection.
- Paid time off accrual beginning on the first day.
- 403(b) retirement plan with company match.
- Flexible spending accounts.
- Access to financial advisors.
- Up to $400 per year in wellness rewards.
- 24/7 EAP counseling and virtual mental health support.
- Food pantry, PTO donation program, and professional attire through the Classy Closet.
- Access to more than 100,000 online courses and leadership programs.
- Tuition reimbursement.
- Clinical ladders and internal mobility opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
