Technical Support 1

NY United Health Services • Binghamton, NY

5d

About The Position

The Technical Support 1 role involves installing and maintaining PC workstations, performing troubleshooting and diagnostic reviews, and ensuring timely resolution of work order requests. The position is in Desktop Support within UHS Information Systems Operations and works the day shift for 40 scheduled hours per week.

Requirements

• Two years of college education focused on information technologies, or successful completion of a relevant technical program, or two years of technical experience in a network environment.

Nice To Haves

• A+, CCNP, or MCSE certification is preferred but not required.

Responsibilities

• Install and maintain PC workstations.
• Perform troubleshooting and diagnostic reviews.
• Ensure timely resolution of work order requests.

Benefits

• Medical, dental, and vision coverage for employees working at least 24 hours per week, beginning the first of the month after hire.
• Discounted childcare through Bright Horizons.
• Voluntary pet insurance, legal services, and identity theft protection.
• Paid time off accrual beginning on day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts and access to financial advisors.
• Up to $400 per year in wellness rewards.
• 24/7 EAP counseling and virtual mental health support.
• Food pantry and PTO donation program.
• Professional attire through the Classy Closet.
• Access to more than 100,000 online courses and leadership programs.
• Tuition reimbursement.
• Internal mobility opportunities.
• Ongoing compensation reviews for market competitiveness and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree