Technical Solutions Consultant

Intuitive • Nashville, TN

1d • $130,100 - $207,900 • Remote

About The Position

The Technical Solutions Consultant (TSC) implements and sustains Intuitive’s digital solutions across regional Integrated Delivery Networks (IDNs) and hospitals. Serving as a trusted advisor, the TSC leads technical implementation from pre-sales readiness through activation and long-term sustainability. The role requires technical aptitude, stakeholder engagement, execution discipline, and the ability to communicate with diverse audiences while adapting to continuous learning and change.

The TSC partners with capital teams and Digital Sales Representatives to build relationships with hospital and regional IT and digital stakeholders, clarify technical requirements, and support approval of digital solutions. The role leads engagement with customer technical review boards, data and AI governance teams, and networking teams, while developing repeatable implementation processes and ensuring downstream teams have the documentation and validated configurations needed for successful deployment. The TSC also supports adoption after go-live and conveys customer feedback and field learnings to leadership to improve products and remove barriers.

Requirements

• At least 6 years of experience in medical technology implementation, IT consulting, or digital within healthcare.
• Deep understanding of cloud-hosted SaaS platforms, healthcare data security, and networking infrastructure.
• Experience with account management or direct collaboration with capital sales.
• Excellent written and verbal communication skills with operational, clinical, and technical stakeholders at all levels.
• Bachelor’s degree.

Responsibilities

• Partner with Multiport, Single Port, and Endoluminal capital teams and Digital Sales Representatives to identify and engage regional IDNs and hospital IT and digital stakeholders.
• Build trusted, long-term customer relationships to advance implementation of new digital solutions and upgrades to existing solutions.
• Support pre-sales strategy by providing technical clarity that helps build trust and secure approval.
• Engage customer technical review boards, data and AI governance teams, and networking teams throughout the technology adoption process.
• Deliver technical presentations, including product overviews, data flows, and network topology diagrams, to accelerate approval and prioritization.
• Develop and maintain standardized implementation processes for aligned customers and enterprise or local hospital deployments.
• Prepare Field Service teams and partner functions for successful deployment through accurate business-system documentation, validated configurations, and timely communication.
• Own implementation from planning through adoption, ensuring solutions go live smoothly and deliver sustained value.
• Support post-go-live adoption and intervene when needed to protect customer confidence and long-term use of digital solutions.
• Maintain deep technical knowledge of Intuitive’s digital portfolio and relay field learnings and customer feedback to leadership to inform product roadmaps and address systemic barriers.
• Identify skill gaps and pursue ongoing learning in relevant technologies, project leadership, and stakeholder management.
• Share best practices and contribute to team-wide growth and performance.

Benefits

• Market-competitive compensation package including base pay, incentives, benefits, and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level