Technical Services Engineer - Medium Voltage Transformer (EE26119)

TMEIC Corporation Americas•Houston, TX

About The Position

Perform engineering analysis, diagnostics, and OEM and field service coordination for company medium-voltage transformers (MVTs). Serve as the technical bridge between engineering, OEMs, technical and field services, sales, and customers. Own coordination and technical issues and customer support cases end-to-end to improve transformer reliability, service quality, and lifecycle performance. The role includes root cause analysis, fleet reliability and condition assessments, maintenance and repair strategy development, and coordination of inspection, testing, commissioning, troubleshooting, repair, rebuild, retrofit, and remediation activities. It also involves reviewing transformer designs and specifications, managing customer support cases and supplier warranty claims, and ensuring the accuracy of test reports, inspection records, and service documentation. Travel domestically and internationally is estimated at 50% of the time, often with limited notice.

Requirements

Bachelor of Science degree in electrical or mechanical engineering, or equivalent through education and/or work experience.
Three years of experience in testing, commissioning, service, or engineering of power transformers.
Knowledge, formal training, and/or proficiency operating transformer testing equipment for standard testing, including TTR, winding resistance, insulation resistance, and PF/DF.
Demonstrated understanding of medium-voltage transformers and associated substation engineering principles and standards.
Hands-on experience and formal training performing field testing, inspection, commissioning, or service of medium-voltage transformers.
Demonstrated compliance with applicable safety standards, including OSHA, NFPA 70E, and industry-standard safety procedures.
Knowledge of applicable industry standards, including NESC, NFPA 70B, and ANSI/NETA ATS-MTS-ETT.
Innovative problem-solving skills.
Ability to work in varying outdoor elements, including heat, cold, rain, and snow, depending on job location and time of year.
Successful working relationships with clients, suppliers, and internal and external contacts.
Positive personal leadership, interpersonal, organizational, administrative, and communication skills.
Demonstrated continuous improvement in areas of responsibility.
Proficiency in Microsoft Office.
Availability for domestic and international travel estimated at 50% of the time, often with limited notice.

Nice To Haves

Master of Science in electrical or mechanical engineering or a related field.
Experience in factory testing or commissioning of medium- to high-voltage transformers.
On-site repair, consultancy, or root cause analysis of in-service transformers.
Working knowledge of medium-voltage transformer design for solar applications.
Understanding of IEEE and IEC standards and experience providing feedback on specifications and test procedures.
Experience supporting field service, outage execution, or transformer remediation projects.
Experience in client utility, renewable, or industrial service environments.

Responsibilities

Perform root cause analysis on in-service medium-voltage transformers using electrical, mechanical, and fluid diagnostics.
Conduct statistical analysis and periodic fleet reliability and condition assessments for medium-voltage transformers.
Evaluate repair-versus-replacement strategies and develop standardized client maintenance schedules and procedures based on OEM recommendations and industry best practices.
Modify existing procedures and propose methods to improve transformer reliability, serviceability, and lifecycle performance.
Evaluate transformer design, specifications, development planning, and project execution in coordination with engineering and sales.
Guide and supervise OEMs and third-party service providers performing on-site inspection, testing, commissioning support, troubleshooting, and condition assessment.
Coordinate, confirm, and schedule electrical and fluid diagnostic testing for warranty or ad hoc repairs.
Coordinate transformer repair, rebuild, retrofit, and remediation activities at customer sites or OEM-designated third-party vendors.
Complete and verify the accuracy of transformer test reports, inspection records, and service documentation to company, OEM, and client standards.
Communicate test, inspection, and service results to clients and OEMs, recommend corrective actions, and enable scope expansion.
Manage medium-voltage transformer customer support cases and coordinate technical resolution across engineering, field services, and suppliers.
Coordinate vendor qualification, audits, proposal reviews, and technical presentations with sales and applications teams.
Resolve open quality and warranty claims with medium-voltage transformer suppliers.
Bring full effort to assigned tasks, provide the manager with best advice, and give early notice when work cannot be delivered as specified.
Collaborate with peers and interact across organizations as directed by the manager.
Model company core values: Integrity, Client Focus, Team Orientation, and Personal Commitment.
Comply with company policies, practices, procedures, and applicable regulations and laws.
Proactively recommend viable improvements and ensure effective use of business tools and processes.