MV) Services

ACT Power Services•Morrisville, NC

3d•$165,000 - $180,000•Hybrid

About The Position

The Vice President of HV/MV Services is an executive leadership role responsible for the full operational, commercial, and strategic performance of ACT’s High Voltage and Medium Voltage service line. This position oversees the day-to-day operations of ACT’s HV/MV technical support team and is accountable for developing and delivering transactional services and scopes across all HV/MV needs within Solar, ESS, and Data centers and all other aspects of electrical work within these facilities — including in-field feeder repairs, collection system maintenance, substation maintenance and support, switchgear, transformers, and associated electrical infrastructure. The primary focus of field repair activities is on MV feeder systems and collection circuit infrastructure within the solar facility boundary. The VP of HV/MV Services is also responsible for driving new business development, building scalable business processes, and positioning ACT’s HV/MV service line for sustained growth. This is a highly visible, customer-facing role that requires technical expertise, executive-level communication skills, and a proven ability to lead and grow high-performing teams. This position is approximately 50% reporting and 50% field-based, with travel as required to support operations, client relationships, and business development activities. This role is hybrid, partly based in the field, and is not assigned to the ACT Power Services main office location. Employees primarily work for or from customer sites where ACT Power Services provides Operations & Maintenance services. While the listed location(s) are preferred based on the primary site assignment, candidates residing in other locations may be considered. Travel to other sites across the United States may be required based on operational and business needs.

Requirements

10+ years of progressive experience working with high-voltage (HV) and medium-voltage (MV) electrical systems, including at least 5 years in a senior leadership role within the solar, renewable energy, utility, or power generation industries.
Extensive experience with HV/MV electrical infrastructure, including MV feeder systems, collection circuit repairs, cable splicing and terminations, fault location, pad-mounted switchgear, reclosers, and related field equipment.
Working knowledge of substation systems, including power transformers, circuit breakers, protection and control systems, and SCADA platforms.
Demonstrated experience developing and managing transactional service programs for MV feeder repairs, collection system maintenance, and HV/MV infrastructure support in utility-scale solar or similar industrial facilities.
Proven experience with P&L ownership, including revenue growth, margin improvement, cost control, and operational efficiency.
Strong business development background with experience in proposal development, client relationship management, contract negotiations, and closing service opportunities.
Successful track record of building, leading, and scaling technical teams, with the ability to recruit, develop, and retain high-performing talent.
Working knowledge of NFPA 70E, OSHA 1910, NERC standards, NEC requirements, NETA acceptance and maintenance testing standards, and ANSI electrical standards as they apply to HV/MV and substation equipment.
Knowledge of utility-scale solar PV electrical systems, including DC collection systems, inverters, MV collection circuits, feeder routing, and substation interconnection infrastructure.
Ability to read and interpret one-line diagrams, protection and control schematics, electrical equipment drawings, and relay coordination studies.
Exceptional communication and presentation skills, with the ability to effectively engage executive leadership, C-suite clients, board-level stakeholders, and field personnel.
Proficiency with Microsoft Office Suite; experience with CMMS, ERP, and field service management software preferred.
Valid driver's license with a clean driving record and the ability to travel as needed.

Responsibilities

Oversee day-to-day operations of ACT's HV/MV technical support team, ensuring safe, efficient, and high-quality service delivery across all active accounts and projects.
Set operational priorities, resource allocation, and scheduling to meet client commitments and internal performance targets.
Establish and enforce standard operating procedures, safety protocols, and quality standards for all HV/MV field activities.
Monitor team performance and field execution; identify gaps and implement corrective actions to drive continuous improvement.
Serve as the senior technical escalation point for complex HV/MV issues, troubleshooting challenges, and critical client situations.
Ensure all work is performed in compliance with NFPA 70E, OSHA regulations, NERC standards, NETA standards, ANSI standards, and applicable utility interconnection requirements.
Develop, standardize, and continuously improve ACT's HV/MV service offerings, including MV feeder repair programs, transmission line repair, collection system repair, substation maintenance support, and emergency response services.
Define scope-of-work templates, pricing structures, and deliverable standards for recurring HV/MV service offerings across solar O&M and construction projects.
Oversee MV feeder and collection circuit repair activities, including cable splicing, terminations, fault location, switchgear, reclosers, and pad-mounted equipment.
Support substation maintenance activities, including power transformers, circuit breakers, disconnect switches, protection and control systems, and SCADA integration.
Partner with project managers and field leaders to ensure accurate scoping, resource planning, and successful project execution.
Lead scope reviews and technical proposal development for new and existing client accounts.
Recruit, develop, and retain a high-performing HV/MV team, including engineers, field supervisors, and journeyman-level technicians.
Provide coaching, mentorship, performance management, and career development for direct and indirect reports.
Build organizational capacity to support growth through workforce planning, staffing strategies, and succession planning.
Foster a culture of safety, accountability, technical excellence, and continuous learning.
Design and implement scalable processes for HV/MV service delivery, including work order management, field reporting, asset documentation, and client communications.
Establish key performance indicators (KPIs) and reporting structures to monitor operational performance, financial results, and customer satisfaction.
Collaborate with ACT leadership to integrate HV/MV operations into company-wide systems, technologies, and quality management programs.
Identify and implement process improvements that reduce costs, increase efficiency, and enhance service quality.
Identify, pursue, and secure new HV/MV service opportunities with existing and prospective clients throughout the renewable energy industry.
Build and maintain strong relationships with independent power producers (IPPs), developers, EPC firms, asset owners, and utilities.
Lead the development of proposals, presentations, service agreements, and scopes of work for new business opportunities.
Represent ACT at industry conferences, client meetings, and professional events as an HV/MV subject matter expert.
Partner with executive leadership to establish growth objectives, market strategies, and competitive positioning for the HV/MV service line.
Own the financial performance of the HV/MV service line, including revenue forecasting, cost control, margin management, and financial reporting.
Develop and manage annual budgets, monitor performance against budget, and provide variance analysis to leadership.
Drive profitability through strategic pricing, resource optimization, and disciplined cost management.
Collaborate with finance and operations teams to ensure accurate invoicing, contract compliance, and timely collections.
Serve as the primary executive point of contact for HV/MV clients and maintain strong, long-term customer relationships.
Lead client communications regarding service performance, issue resolution, scope changes, and contract renewals.
Manage subcontractor and vendor relationships, including qualification, performance management, and contract compliance.
Resolve escalated field, quality, and contractual issues with clients and contractors in a professional, solutions-oriented manner.