Technical Services Engineer - Medium Voltage Transformer (EE26119)

TMEIC Corporation Americas•Houston, TX

About The Position

The Technical Services Engineer performs engineering analysis, diagnostics, and OEM and field-service coordination for company medium-voltage transformers (MVTs). The role serves as a technical bridge between engineering, OEMs, technical and field services, sales, and customers, owning coordination and technical issues and customer support cases end-to-end to improve transformer reliability, service quality, and lifecycle performance. The engineer assesses transformer condition and reliability, develops maintenance and repair recommendations, supports design and project execution, and coordinates inspections, testing, commissioning, troubleshooting, repairs, and remediation. The role also manages service documentation, customer and supplier communications, vendor qualification activities, and quality and warranty claims. Domestic and international travel is estimated at 50% and may be required with limited notice. Work may involve exposure to heat, cold, rain, and snow, depending on job location and time of year.

Requirements

Bachelor of Science degree in electrical or mechanical engineering, or equivalent through education and/or work experience.
Three years of experience in testing, commissioning, service, or engineering of power transformers.
Knowledge, formal training, and/or proficiency operating transformer testing equipment for standard transformer tests, including TTR, winding resistance, insulation resistance, and PF/DF.
Demonstrated understanding of medium-voltage transformers and associated substation engineering principles and standards.
Hands-on experience and formal training performing field testing, inspection, commissioning, or service of medium-voltage transformers.
Demonstrated compliance with applicable safety standards, including OSHA, NFPA 70E, and industry-standard safety procedures.
Knowledge of applicable industry standards, including NESC, NFPA 70B, and ANSI/NETA ATS-MTS-ETT.
Innovative problem-solving skills.
Ability to work in varied weather conditions, including heat, cold, rain, and snow, depending on job location and time of year.
Successful working relationships with clients, suppliers, and internal and external contacts.
Positive personal leadership, interpersonal, organizational, administrative, and communication skills.
Demonstrated continuous improvement in areas of responsibility.
Proficiency in MS Office.
Availability for domestic and international travel, estimated at 50% of the time and often with limited notice.

Nice To Haves

Master of Science in electrical or mechanical engineering or a related field.
Experience in factory testing or commissioning of medium- to high-voltage transformers.
On-site repair, consultancy, or root cause analysis of in-service transformers.
Working knowledge of medium-voltage transformer design for solar applications.
Understanding of IEEE and IEC standards and experience providing feedback on specifications and test procedures.
Experience supporting field service, outage execution, or transformer remediation projects.
Experience in utility, renewable, or industrial client service environments.

Responsibilities

Perform root cause analysis on in-service medium-voltage transformers using electrical, mechanical, and fluid diagnostics.
Conduct statistical analysis and periodic fleet reliability and condition assessments for medium-voltage transformers.
Evaluate repair-versus-replacement strategies and develop standardized client maintenance schedules and procedures based on OEM recommendations and industry best practices.
Define modifications to existing procedures and propose new methods to improve transformer reliability, serviceability, and lifecycle performance.
Evaluate transformer design, specifications, development planning, and project execution in coordination with engineering and sales.
Guide and supervise OEMs and third-party support services performing on-site inspection, testing, commissioning support, troubleshooting, and condition assessment.
Coordinate, confirm, and schedule electrical and fluid diagnostic testing for warranty or ad-hoc repairs.
Facilitate and coordinate transformer repair, rebuild, retrofit, and remediation activities at customer sites or OEM-designated third-party vendors.
Complete and verify the accuracy of transformer test reports, inspection records, and service documentation in accordance with company, OEM, and client standards.
Communicate test, inspection, and service results to clients and OEMs, recommend corrective actions, and enable scope expansion.
Manage medium-voltage transformer customer support cases and coordinate technical resolution across engineering, field services, and suppliers.
Coordinate vendor qualification, audits, proposal reviews, and technical presentations with sales and applications teams.
Resolve open quality and warranty claims with medium-voltage transformer suppliers.
Bring full effort to assigned tasks, provide the manager with best advice, and give early notice when work cannot be delivered as specified.
Collaborate with peers and work across the organization as directed by the manager.
Exemplify company core values and comply with company policies, procedures, regulations, and laws.
Proactively recommend viable improvements and ensure effective use of business tools and processes.