Technical Services Advisor - remote NY
About The Position
The Technical Services Advisor supports Solumina implementations and provides technical consulting, integration, and client support. The role partners with clients and Business Service Consultants to understand technical needs and business goals; configures and extends Solumina; builds integrations with external systems; and diagnoses technical issues to maintain system stability and performance. The advisor also recommends technical solutions aligned with best practices and serves as a client resource for system usage, enhancements, and best practices. The position delivers client training and workshops, provides ongoing support and proactive guidance, coordinates assigned work with project teams, and creates and maintains technical documentation. It also contributes to internal knowledge sharing and best-practice development. The position is remote in New York, with travel as needed.
Requirements
- Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
- 2–5 years of experience in software development, technical consulting, system integration, or IT services.
- Programming experience with Java, JavaScript, Spring, Hibernate, REST APIs, and microservices.
- Database skills with Oracle, SQL Server, and SQL.
- Knowledge of XML, XSLT, and JSON.
- Experience or knowledge of JEE, JMS, Tomcat, and ActiveMQ.
- Knowledge of Kubernetes and Git.
- Basic frontend knowledge of React.js, Redux, Node.js, and Web UI.
- Understanding of SDLC, Agile, integration design, and database fundamentals.
- Strong analytical and troubleshooting skills.
- Ability to explain technical concepts clearly to varied audiences.
- Self-directed and able to manage multiple priorities in a remote environment.
- Collaborative, relationship-oriented, and client-focused interpersonal skills.
- Comfort working in a fast-changing technical landscape.
- U.S. citizenship.
- Willingness to travel as needed.
Nice To Haves
- Knowledge of manufacturing processes, aerospace and defense, or MES systems.
- Understanding of IT infrastructure, cybersecurity, and cloud technologies.
- AWS or Azure experience or certifications.
- Experience with Solumina iSeries or G8 versions.
- Familiarity with ERP integration, such as SAP or Oracle.
- Knowledge of aerospace, defense, or regulated manufacturing environments.
- Ability to translate complex technical concepts into business-friendly language.
Responsibilities
- Partner with clients and Business Service Consultants to understand technical needs and business goals.
- Support Solumina implementations through configuration, extensions, and system integrations.
- Diagnose and resolve technical issues to maintain system stability and performance.
- Design and optimize technical solutions aligned with best practices.
- Build and configure integrations between Solumina and external systems.
- Advise clients on system usage, enhancements, and best practices.
- Deliver training and workshops to help client teams use and integrate Solumina effectively.
- Maintain client relationships through ongoing support and proactive guidance.
- Coordinate with project teams to plan and execute assigned tasks on schedule.
- Create and maintain technical documentation supporting customer requirements.
- Contribute to internal knowledge sharing and best-practice development.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Employee wellness
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
