Technical Service Engineer - Aseptic packaging

Remote People

7d•Onsite

About The Position

We are seeking a skilled Technical Service Engineer specializing in aseptic packaging to join our team. This role involves traveling to customer sites to install, commission, and maintain advanced packaging equipment. You will be responsible for ensuring machine efficiency, product quality, and providing excellent technical support to our clients. This position requires a strong technical background in mechanical and electrical systems, troubleshooting expertise, and a commitment to customer satisfaction.

Requirements

Diploma or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
Minimum of 3 years of experience in a field service or maintenance role within packaging machinery or automation.
Strong knowledge of mechanical systems (motors, gears, conveyors, pneumatics).
Proficiency in reading electrical schematics and mechanical drawings.
Excellent problem-solving abilities.
Strong communication skills.
Customer-first attitude.

Nice To Haves

Experience with aseptic packaging equipment.
Specialization in down-stream equipment.
Experience with PLCs (e.g., GE, Allen-Bradley, Rockwell) and HMI troubleshooting.

Responsibilities

Travel to customer sites to perform mechanical and electrical installation, setup, and commissioning of packaging equipment.
Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) with customers.
Optimize machine parameters for production efficiency and product quality.
Diagnose and resolve mechanical, electrical, and pneumatic issues on packaging lines.
Perform urgent repairs to minimize customer downtime.
Analyze root causes of machine failures and provide long-term solutions.
Conduct scheduled preventive maintenance visits.
Provide on-site training to customers’ operators and maintenance teams.
Offer remote technical support via phone, email, or video call.
Complete detailed service reports, documenting issues, actions taken, and customer feedback.
Identify opportunities for spare parts sales or equipment upgrades.