Technical Security Product Manager-Innovations

JPMorgan Chase & Co. • Columbus, OH

5d • $133,000 - $215,000

About The Position

JPMorganChase is hiring a Technical Security Product Manager - Innovations within Global Security. The role operates from the firm's Security Innovation Lab and sits at the intersection of technology, product strategy, and security operations. It focuses initially on Video Analytics and Facial Recognition, with responsibility for evaluating, piloting, and operationalizing emerging technologies that protect people, assets, and operations across a global, highly regulated environment.

The position owns the end-to-end innovation pilot pipeline: identifying and scoping use cases, assessing vendors and technologies, conducting controlled lab tests, launching pilots at live sites, measuring outcomes, and transitioning successful solutions into production. It establishes repeatable, evidence-based processes for introducing new security technologies, including test criteria, pilot governance, performance measurement, and decision-making. The role also develops business cases, secures stakeholder support, monitors industry and regulatory developments, and communicates findings and implementation recommendations to leadership and cross-functional partners.

Requirements

• Formal training or certification in product engineering concepts and at least 5 years of applied experience.
• Hands-on experience with video analytics, facial recognition, and lab testing methodologies, including designing test plans and interpreting accuracy, false match, false non-match, and demographic performance metrics.
• Demonstrated experience running technology pilots end to end, from site selection and stakeholder onboarding through performance measurement and transition to production.
• Demonstrated ability to build financial business cases and secure funding for new initiatives.
• Strong understanding of product delivery and a proven track record implementing continuous improvement processes.
• Experience in platform-wide release management, deployment processes, and strategies.
• Strong partnership, communication, and executive influencing skills, including the ability to translate technical findings into business-ready recommendations.
• Experience working in highly regulated, global environments.

Nice To Haves

• Experience operating within or leading a corporate innovation lab, research and development function, or emerging technology team.
• Familiarity with biometric privacy frameworks such as the Biometric Information Privacy Act or GDPR Article 9, and responsible AI principles as applied to facial recognition.
• Experience integrating video analytics and facial recognition platforms with video management systems, access control, and security operations center workflows.
• Proficient knowledge of the product development lifecycle, design, and data analytics.

Responsibilities

• Own the Innovation Lab roadmap for Video Analytics and Facial Recognition, from vendor scouting and bench evaluation through lab testing, pilot execution, and production transition.
• Design and execute pilots at live operating sites, defining success metrics, instrumenting data collection, managing governance, and making measured go/no-go recommendations.
• Lead lab testing and proof-of-concept evaluations, including acceptance criteria, test plans, bias and accuracy benchmarks, and documentation standards.
• Prioritize use cases based on risk reduction, operational efficiency, and strategic alignment, while maintaining a transparent intake and prioritization framework.
• Develop financial business cases, including return-on-investment analyses and cost-benefit justifications, to support funding requests.
• Partner with Product, Security Operations, Technology, Privacy, Legal, business users, and external vendors to integrate and operationalize solutions.
• Build relationships with senior executives, influence decisions, and secure stakeholder support for pilot funding and scaled deployment.
• Track industry trends, emerging technologies, and regulatory developments, including biometric and privacy regulations, to inform the innovation pipeline and pilot strategy.
• Document and communicate testing outcomes, pilot results, recommendations, and implementation roadmaps to leadership and cross-functional stakeholders.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Reasonable accommodations for religious practices and beliefs, and for mental health or physical disability needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed