Technical Product Manager

ZipStaff•Phoenix, AZ
•Onsite

About The Position

ZipStaff is hiring a Technical Product Manager for a state government agency’s Digital Transformation Office (DTO). The role combines product management, SAFe Agile specialist, applications development supervisor, and scrum master responsibilities for enterprise applications built on Salesforce, MuleSoft, .NET, and other platforms. The position is an on-site, seven-month W2 contract in Phoenix, Arizona, starting November 30, 2026. Candidates must be local to the Phoenix area. Candidates selected for an interview must complete identity verification.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
  • At least 5 years of experience managing large product backlogs.
  • At least 5 years of product management and Agile delivery experience, including SAFe practice.
  • Proven experience as a scrum master or Agile team lead running sprint ceremonies.
  • Experience supervising professional technical staff on development projects.
  • Working knowledge of Salesforce, MuleSoft, and .NET application delivery.
  • Hands-on experience with Agile or project management tools such as Jira, Azure DevOps, or Rally.
  • Knowledge of IT testing processes and IT audit procedures.
  • Excellent oral and written communication skills, including the ability to write about complex issues and ideas.
  • Must be local to Phoenix, Arizona, and able to work on-site.

Nice To Haves

  • SAFe certification, such as SAFe POPM, SAFe Scrum Master, or SAFe Agilist; CSPO or CSM.
  • Experience in public-sector or government digital transformation programs.
  • Experience writing user stories, acceptance criteria, and product roadmaps.
  • Familiarity with Salesforce Public Sector Solutions or MuleSoft API-led integration.
  • PMP or equivalent project management certification.

Responsibilities

  • Own product management for Salesforce, MuleSoft, .NET, and other enterprise applications supporting the Digital Transformation Office.
  • Serve as scrum master for the development team and run sprint ceremonies under SAFe and Agile methodologies.
  • Manage and prioritize large product backlogs, product planning, work plans, and development efforts.
  • Remove roadblocks and ensure the team meets sprint commitments.
  • Manage professional development personnel, including team building, complex problem solving, and conflict resolution.
  • Plan, coordinate, and organize activities involving multiple internal and external entities; facilitate focus groups, work groups, and meetings.
  • Prepare work plans, flowcharts, decision table matrices, and procedures.
  • Administer project management, process management, and software testing tools; oversee IT testing and audit procedures.
  • Ensure compliance with department policies and procedures.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid time off
  • Referral program
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