Product Manager - Technical
About The Position
The Technical Product Manager drives the development and management of technology-driven products and solutions that support health plan operations. The role works with strategic owners to define and execute product vision, strategy, and key performance indicators, and gathers user requirements, market trends, and business goals to inform product development and roadmaps. Working with cross-functional teams, the Product Manager translates requirements into product features and prioritizes them according to business value, technical feasibility, and user needs. The role guides product development with value streams, platform managers, application support, and vendors to support timely, high-quality delivery. It monitors performance and user feedback, identifies improvement opportunities, facilitates continuous exploration, and drives product enhancements. The position also keeps current with healthcare regulations, industry trends, and emerging technologies; collaborates with internal teams, external partners, and end-users; communicates product updates and roadmaps to stakeholders; and provides guidance and mentorship to junior product team members.
Requirements
- Demonstrated product knowledge relevant to the role and hands-on experience working with related tools and processes.
- Ability to lead complex projects.
- Strong analytical and problem-solving abilities.
- Exceptional interpersonal and communication skills, including writing, speaking, and active listening.
- Thorough understanding of business processes.
- Ability to present ideas in user-friendly language.
- Experience working in a team-oriented, collaborative environment.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Working technical knowledge of systems administration.
- Experience solving server and operating system problems in ways that reduce impact to customers and end-users.
- Business process and reengineering experience, and understanding of the relationship between processes and policies.
- Experience with products using the Scaled Agile Framework.
Responsibilities
- Work with strategic owners to define and execute product vision, strategy, and key performance indicators for health plan technology products.
- Gather and analyze user requirements, market trends, and business goals to guide product development and roadmaps.
- Translate requirements into product features with cross-functional teams and prioritize them based on business value, technical feasibility, and user needs.
- Work with value streams, platform managers, application support, and vendors to guide product development and support timely, quality delivery.
- Monitor product performance using key metrics and user feedback, identify improvement opportunities, and drive product enhancements.
- Stay updated on industry trends, healthcare regulations, and emerging technologies to support innovation.
- Collaborate with internal teams, external partners, and end-users to gather feedback, address concerns, align with business objectives, and apply continuous improvement methods.
- Communicate product updates, progress, and roadmaps to stakeholders, including senior management, department heads, and technical teams.
- Guide and mentor junior product team members.
Benefits
- Generous benefits package covering programs intended to support well-being and a culture of wellness.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
