Technical Product Manager
About The Position
Q2 is seeking a Technical Product Manager to lead strategy, roadmap development, and execution for its Integration Framework and critical platform services. The role provides product oversight for a Golang-based Integration Framework, multi-channel notifications platform, voice banking services, and alert transformation initiatives. The Technical Product Manager partners with engineering, architecture, cross-functional product lines, customers, and other stakeholders to align investments with Q2’s broader platform strategy. The role translates partner, customer, and internal feedback into clear requirements, prioritizes work for impact, and develops a roadmap that strengthens platform infrastructure and enables product teams to build and scale services. It also champions technical standards and communicates product direction to internal teams and partners in a collaborative, fast-paced environment.
Requirements
- Typically requires a bachelor’s degree in Computer Science, Engineering, or a related field and at least 5 years of technical product management or software engineering experience; alternatively, an advanced degree with 3 or more years of experience, or equivalent related work experience.
- Demonstrable experience in technical product management; infrastructure or platform product experience is preferred.
- Excellent verbal, written, and interpersonal communication skills.
- Strong teamwork, organization, and problem-solving abilities.
- Experience collaborating with engineering teams and understanding technical trade-offs.
- Ability to deliver results independently as a self-starter.
- Experience managing multiple products and initiatives.
- Fluent written and oral communication in English.
- Must be authorized to work for any employer in the U.S.; Q2 is unable to sponsor or take over sponsorship of an employment visa.
Nice To Haves
- Familiarity with event-driven architecture or microservices.
Responsibilities
- Drive roadmap and product strategy for the Integration Framework, multi-channel notifications, voice banking, and alert transformation services.
- Collaborate with engineering and architecture to understand technical trade-offs and influence platform design.
- Own the Integration Framework, including its Golang API, service configuration tools, event-driven architecture, and database components.
- Steward the multi-channel notifications service and drive alert templating transformation into scalable microservices.
- Partner with cross-functional teams to analyze root causes and optimize platform performance.
- Monitor and impact key metrics, efficiency, and platform reliability.
- Advocate for product and technical standards across engineering and product teams.
- Identify opportunities for innovation, optimization, and platform improvements.
- Conduct research and provide technical expertise for product and business cases.
- Communicate product value and vision to technical and non-technical stakeholders.
- Work with engineering counterparts to ensure security, availability, confidentiality, and privacy policies are followed.
- Deliver clear product requirements and acceptance criteria for development teams.
Benefits
- Health and wellness benefits, including competitive health insurance offerings.
- Generous paid parental leave for eligible new parents.
- Hybrid work opportunities.
- Flexible time off.
- Career development and mentoring programs.
- Community volunteering and company philanthropy programs.
- Employee peer recognition programs.
- Resources for physical, mental, and professional well-being.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
