Technical Sales Representative - Houston, TX

Carboline•Beachwood, OH

15h

About The Position

The Technical Sales Representative is responsible for meeting or exceeding assigned revenue, margin, and product-mix objectives within the corporate business framework. The role secures, develops, and manages relationships with architects, designers, general contractors, distributors, subcontractors, and end-user accounts, and owns the related performance and service metrics for assigned accounts in the Houston, Texas region. This position is in Tremco Commercial Sealants and Waterproofing Division. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories, and other products for new construction and restoration. Its products are used across a range of structures and markets, including parking garages, mixed-use buildings, single-family homes, high-rises, modular construction, residential windows and doors, and industrial and manufacturing applications. The representative manages existing accounts and develops new opportunities, drives product specifications and project opportunities, and builds trusted customer relationships. The role involves preparing strategic territory plans and forecasts, following the sales process through deal closure, creating sales and technical materials, coordinating product training, using available technology and CRM tools, and representing the business at industry conventions and trade shows. The position also requires maintaining product knowledge and following company policies and procedures.

Requirements

Bachelor’s degree in Business, Sales, or Construction Management and 2–3 years of construction or industry experience, or a minimum high school diploma or GED with 5 years of construction or industry experience.
Two to four years of related experience and/or training.
Construction knowledge, such as waterproofing, air barriers, framing, or modular construction.
Basic knowledge of product chemistries.
Ability to travel within the assigned territory.
Well organized and self-motivated, with strong written and verbal communication skills.
Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Ability to retain knowledge and training.
Ability to use emotional awareness and self-management to communicate effectively, empathize with others, manage stress, overcome challenges, and diffuse conflict.
Demonstrated self-awareness and emotional self-control, including adaptability, achievement orientation, and a positive outlook.
Ability to accept and use feedback effectively.
Ability to read an audience and adjust communication style and approach accordingly.
Strong presentation, interpersonal, and organizational skills.
Ability to build relationships and deliver exceptional customer service.

Nice To Haves

Experience with Salesforce.com or other CRM software.
Professional curiosity about how things work or are put together.

Responsibilities

Achieve or exceed assigned sales goals and expectations.
Manage existing accounts and seek and develop new account opportunities to increase use of Tremco CPG products in the assigned territory.
Develop account opportunities through account penetration, analysis, partnerships with key decision makers, and strategic initiatives.
Drive product specifications and project opportunities throughout the assigned territory.
Use industry knowledge, marketplace dynamics, and internal and external relationships to build trusted customer partnerships and address customer needs.
Prepare and deliver annual strategic business and territory plans for each customer, including monthly forecasts.
Follow the standard sales process to identify prospects and decision makers, gain customer commitment, assess sales probability, and close deals.
Manage day-to-day customer contact and exchange information succinctly, truthfully, and ethically while addressing issues directly and tactfully.
Develop and deliver technical digital collateral, product prospectuses, presentations, and business correspondence to support sales.
Collaborate with senior staff and supplier representatives to coordinate and deliver product-knowledge training for internal and external customers as appropriate.
Use available technology for lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, and presentations.
Collaborate with internal support resources to build teamwork through cooperation, trust, and mutual respect.
Attend and present business-unit products and services at industry conventions and trade shows.
Maintain extensive knowledge of all product lines and service offerings.
Follow and enforce company policies, pricing, and operational procedures, with attention to the company's professional image.
Perform other related duties as required, requested, or assigned.