Technical Sales Representative

All ELLWOOD Groups • New Castle, PA

6d • Onsite

About The Position

In an exciting and challenging environment, the Technical Sales Representative provides technical assistance to customers regarding the application of EQS’s capabilities. This position also assists the Director of Sales in all job functions, which includes advising and supervising the Sales Department in the Director of Sales’ absence. Maintains good customer relations by providing prompt and effective service to customers at all times.

Requirements

• Bachelor Degree required or a commensurate level of experience
• Commitment to safety
• Ability and willingness to travel, when necessary
• Valid driver's license
• Strong problem solving/analytical skills
• Must be able to work with types of people
• Good verbal and written communication skills
• Strong work ethic
• Willingness to learn

Nice To Haves

• Metallurgy or Material Science Degree is preferred.
• Three (3) to five (5) years experience in sales/marketing function in steel producing market preferred.

Responsibilities

• Reviews inquiries, establishes pricing, and develops steel ingot or billet process plan
• Responsible for managing the sales for EQS and ENS, and supporting the sales of other Ellwood business units, as applicable and necessary.
• Maintains an up-to-date understanding of applicable steelmaking and downstream processes.
• Responsible for making credit decisions in conjunction with Finance on customers.
• Travel is required (local, national and international), typically 25-30% of the time to customers for sales calls or in response to technical service inquiries, as needed.
• Assists sales staff in technical inquiries, order planning, scheduling, and product disposition.
• Coordinates and oversees customer orders and deliveries.
• Responsible for tracking profitability of products and orders, as well as managing customer WIP and stock inventory levels.
• Identify, suggest, and implement improvement opportunities in the sales and customer service processes for EQS and ENS.
• Offers technical and operational expertise to customers.
• Responsible for coordinating the investigation to conclusion and resolution of customer claims in conjunction with Metallurgy.

Benefits

• Competitive compensation with eligibility for Profit Sharing
• 401(k) retirement plan with an excellent Employer Match
• Excellent health care, dental and vision plans
• Company-paid Life, AD&D, and disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level