Technical Sales Engineer - Thermal

Vertiv Group•Westerville, OH

23d

About The Position

The Technical Sales Engineer - Thermal supports thermal equipment sales in assigned Vertiv local offices (FDOs/LVOs) and specific multi-tenant data center accounts. The role primarily involves customer presentations, leading selected sales opportunities, and delivering technical training. The successful candidate supports design discussions with local offices and national customers to establish Vertiv as the basis of design, develops relationships with engineering firms, improves technical selling competency across local sales offices, and contributes to customer engagement and account planning. The position also represents Vertiv at industry events, shares market feedback with product managers, provides escalation support, and mentors early-career employees. The role requires at least five years of chilled-water industry technical experience, technical knowledge of HVAC and mechanical building systems, and the ability to influence engineering accounts and address customer relationship challenges. A bachelor's degree in engineering, business, or a related field—or an equivalent combination of education and experience—is required. Travel is 0–10%, and no special physical requirements are listed.

Requirements

At least 5 years of technical experience in the chilled-water industry.
Technical knowledge of HVAC and mechanical building systems and applications.
Deep knowledge of market dynamics and the industry.
Proven track record of influencing engineering accounts.
Experience working with sales offices.
Salesmanship and confidence to address stressful customer relationship issues.
Excellent sales presentation skills.
Strong problem-solving skills and the ability to translate technical challenges into actionable plans.
Bachelor's degree in engineering, business, or a related field of study, or an equivalent combination of education and experience.

Nice To Haves

Sales experience.

Responsibilities

Support local offices and national customers in design discussions to establish Vertiv as the basis of design.
Maintain relationships with key engineering firms in the assigned territory and track Vertiv's performance.
Evaluate and improve technical selling competency in local sales offices through ongoing thermal systems training.
Participate in customer visits, presentations, and customer entertainment.
Participate as needed in account planning and engagement strategies for key clients.
Represent Vertiv at industry conferences, seminars, and customer presentations.
Stay updated on industry trends, materials, and technologies.
Provide industry feedback to product managers to support product improvements and roadmaps.
Provide escalation support for customer requests that local sales teams cannot address.
Mentor early-career Vertiv employees within the technical sales team.