Technical Sales Associate - Heat Treat Services

Advanced Heat Treat Corp•Cullman, AL

4d•Hybrid

About The Position

Advanced Heat Treat Corp. (AHT) is a family-owned business and an established leader in the heat treat industry, with a mission to "Exceeding Expectations with UltraGlowing Results". With 44 years of experience and over 20 services, AHT solves part problems across various sectors including agriculture, construction, automotive, and aerospace. The company operates four facilities, two in Waterloo, IA, one in Monroe, MI, and one in Cullman, AL, and holds ISO/TS16949, FFL, and NADCAP certifications. AHT is recognized globally for its ULTRAGLOW surface treatment process for engineered steel, cast iron, stainless steel, and titanium parts. The Technical Sales Associate role is for a customer-focused service and sales professional who thrives in a smaller, nimble company environment. This position is based out of the Cullman, AL facility and involves attracting, engaging, managing, and building relationships with new and existing customers. The associate is responsible for meeting company objectives by managing customer and prospect needs and reports to the Sales Team Manager as part of the Sales and Marketing team.

Requirements

3+ years in industrial customer service or sales
Position will require travel throughout your assigned territory. Travel is expected 50% of the month.
Committed to AHT Family Values of Passion, Integrity, Teamwork, Service, Loyalty and Professionalism.
Highly organized and self-motivated, with very effective time management skills.
Project self-confidence, enthusiasm, and a positive "can do" attitude
Strong listening and proven customer service skills
Able to successfully negotiate agreements, terms and pricing
Strong analytical, numerical and reasoning abilities.
Excellent interpersonal and written communication skills
Ability to self-start and work with a high sense of urgency
Display willingness to make decisions, exhibit sound and accurate judgement, and make timely decisions

Nice To Haves

Bachelor's Degree or equivalent in technical field preferred
Prior heat treat and/or sales experience a plus

Responsibilities

Expected to be a key cross-functional contributor and collaborative members of our Sales and Marketing team
Build and maintain strong, long-lasting customer relationships
Collaborate with Marketing and follow up on leads provided from website traffic, email and direct mail campaigns, etc.
Ensure pricing of all products meets expected profit margin and adjust pricing based on competition, supply and demand, etc.
Attend the occasional tradeshow or conference to develop leads and continue professional growth
Develop and execute strategic plans to achieve sales targets and expand our customer base
Effectively communicate value propositions through in-person visits, email, phone calls, etc.
Manage effective customer communication to ensure customer satisfaction
Analyze statistics or other data from our CRM system to identify opportunities
Coordinate with operations manager to ensure orders are delivered and exceed customer expectations
First 60-90 days of onboarding will be learning operations and the quoting process