Technical Sales Account Support (Associate Scientist) - Nutrition, Beverage and Confectionary

Tate & Lyle•Hoffman Estates, IL

21d

About The Position

The Technical Sales Account Support (Associate Scientist) provides technical support to new and existing customers with growth potential to help grow sales of Tate & Lyle ingredients. The role supports the technical service team on cross-category projects through bench and pilot laboratory trials, analytical testing, and other project-related tasks. It covers a broad range of food applications and is described as an entry-level opportunity for someone seeking to develop a career in the food industry. Contribution is measured through conversion of technical opportunities to sales. The role may require travel of up to 25%.

Requirements

Minimum bachelor's or master's degree in food science or another related scientific discipline.
Less than 3 years of relevant experience.
Moderate production and processing knowledge in food science or a related industry.
Basic knowledge of food science, food chemistry, food microbiology, and general food processing.
Ability to learn and apply basic scientific principles, theories, and concepts to assignments.
Strong written and verbal communication, analytical, and technical skills.
Critical thinking and problem-solving ability, with attention to detail and organization.
Ability to be creative and proactive, think outside the box, and accept or create new ideas.
Basic computer literacy in Microsoft Office 365 applications.
Ability to travel domestically or internationally as required to achieve project goals.

Responsibilities

Support customer projects, internal research, and external growth campaigns using application knowledge within relevant categories.
Work under limited supervision on assigned tasks or project support to develop an approach for meeting desired objectives.
Conduct bench and pilot laboratory experiments, including analytical testing, in close collaboration with technical service account managers.
Support food product formulation and develop and optimize formulas to meet project objectives.
Communicate application study findings clearly and promptly.
Resolve technical problems through ongoing collaboration with others.
Travel to customer locations to support consultations, pilot trials, and ongoing project work.
Maintain laboratory notebooks and prepare project reports.
Ensure laboratory activities meet or exceed technical, safety, and efficiency goals.
Help maintain a high-quality laboratory environment, including ingredient and supply management, laboratory upkeep, and equipment maintenance.
Partner with Technical Sales colleagues to identify profitable growth opportunities with new and existing customers and support pipeline development and conversion.
Provide technical and customer input to Sales for creating, managing, and executing account plans.
Support development and communication of customer-aligned, profitable value propositions.
Track project timelines and dependencies and manage stakeholders to ensure activities are completed on time.
Contribute technical expertise to customer engagement and provide ad hoc Sales support in managing the pipeline and building customer relationships.