Technical Repairs Rep
About The Position
As a Technical Repairs employee at ATEQ TPMS Tools, you will be responsible for both diagnosing and repairing all TPMS (tire pressure monitoring system) tools, ensuring the tools are working correctly before returning them to owner and maintaining an efficient turnaround time for ATEQ customers. ATEQ TPMS Tools, LC is a division of ATEQ which was founded in 1975. We are the number one world supplier in the TPMS (Tire Pressure Monitoring System) field by supplying an entire range of TPM activation tools for both assembly lines and tire repair shops. ATEQ is a perseverant global family of passionate individuals who are driven by our customers to innovate industry leading TPMS devices and technology that help suppliers and distributors worldwide. We are an EOS company that is looking for someone who exudes our core values of passion, perseverance, innovation, customer-driven and global family.
Requirements
- Some College
- 2+ prior years of experience working within a Technical/Mechanical environment
- Must have an Electrical/ Mechanical and/or Technical acumen
- 2+ years of experience in a customer service environment is required
- Proficiency in Microsoft Office Suite
- Fast Paced Environment
- Work Independently
- Attention to detail
- Time Management
- Organization Skills
- Must have excellent communication skills.
- Technical Repair: 2 years (Required)
- Instrument Building: 2 years (Required)
Nice To Haves
- Associates Degree
- Bachelor's (Preferred)
- Industrial Manufacturing: 3 years (Preferred)
Responsibilities
- Directly responsible for building instruments based on provided technical development specifications within an Electrical/Mechanical environment
- Be able to follow all ISO 9001 instructions and procedures to ensure quality standards are met when performing repairs
- Test all devices to ensure tool works properly prior to sending back out to the customer
- Manage service tracking
- Communicate with customers about the status of their repair(s)
- Provide all documentation to appropriate parties for adequate invoicing
Benefits
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
