Repairs Administrator

Curtiss-Wright Corporation•Santa Clarita, CA

1d•$28 - $37•Onsite

About The Position

The Repair Administrator will be a key member of the Santa Clarita business unit, working with Customer Services, Program Management, Planning, Engineering, and end customers. The position will support two key areas: repair planning and repair proposals reporting into the Manager, Customer Service Repair & Life Cycle. The Repair Administrator will be required to initiate plant maintenance orders (PMO) for all repair units; this step kicks off the production repair process. In addition to PMO creation, the position will provide a commitment date for all funded repairs, and status repairs as they progress through the repair process, issuing ship alerts to Customer Services, and proactively informing Program Managers of delays. The Repair Administrator will coordinate with the production planning teams to understand ATE availability and develop strategies for successfully executing on both production and repair contracts. On the proposals side, the Repair Administrator will meet with Engineering, Program Management, and Finance to review the baseline of estimate (BOE) to determine repair steps required, as well as any processing and material requirements. The position will create the letter proposal using this information and the financial cost roll-up, attend customer meetings to status and discuss the proposal(s) right through to purchase order submission. The successful candidate must have the ability to manage multiple priorities, have strong attention to detail, and is comfortable interfacing directly with customers. This is an on-site position.

Requirements

Post secondary degree and 5+ years experience in proposals, planning and/or business administration, or equivalent experience.
Knowledge of repair related procedures (Maintenance, Repair, and Operations).
Strong skills in planning, problem solving and analysis.
Experience with scheduling work based on resources available.
Excellent written and oral communication.
Ability to handle multiple tasks and meet deadline requirements with minimal supervision.
Proficient in Microsoft Office business applications.

Nice To Haves

Familiarity with Military and Aerospace market and customer base is desired, but not mandatory.
Proficient in SAP ERP, PIVOTAL CRM, or equivalent is desired but not mandatory.

Responsibilities

Creates all repair PMOs (repair service orders).
Upon receipt of items for repair, works with the warehouse team to ensure material is promptly moved to operations for test & evaluation.
Works with planning/manufacturing to schedule test & evaluation to meet internal target (6 weeks).
Tracks BOE status/turnaround time from evaluation.
Reviews BOE with engineering, finance and Program Management.
Prepares repair proposal outlining actuals and estimates for both time & material and firm fixed proposals.
Interprets and responds to customer inquiries, modifying proposals as required.
Upon funding (warranty + non-warranty), schedules repair efforts working with purchasing to ensure lead times align to the quote.
Collaborates with Program Management to identify customer priorities, scheduling accordingly.
Communicates any delays or requirements to the Customer Services Specialist (CSS) and Program Management Office.
Maintains a log of requested proposals and stage of completion.
Provides support to management on various work initiatives.
Supports continuous improvement activities.