Technician, Repairs

The Guitar Center CompanyKansas City, MO

About The Position

Conducts performance tests on new and returned instruments to evaluate their sound quality and identify defects upon arrival and prior to shipping. Repair and recondition new or used instruments as required. Polish instruments using rags, compounds, buffing wheels, and burnishing tools to return instruments to sellable stock. Record and enter serial numbers and other instrument data into inventory software for site exposure. Performs customer returns and disposition of returned goods and grade them appropriately for the Open Box Program. Work with vendors to obtain additional and replacement parts for instruments. Other duties as assigned, such as maintaining current product knowledge on new developments in the industry.

Requirements

  • Apprenticeship or a diploma for an accredited repair school
  • Entry level, zero years of relevant experience
  • Intermediate knowledge of guitar and bass set up and repair

Nice To Haves

  • Associate's Degree preferred, or 2 years equivalent experience

Responsibilities

  • Conducts performance tests on new and returned instruments to evaluate their sound quality and identify defects upon arrival and prior to shipping.
  • Repair and recondition new or used instruments as required.
  • Polish instruments using rags, compounds, buffing wheels, and burnishing tools to return instruments to sellable stock.
  • Record and enter serial numbers and other instrument data into inventory software for site exposure.
  • Performs customer returns and disposition of returned goods and grade them appropriately for the Open Box Program.
  • Work with vendors to obtain additional and replacement parts for instruments.
  • Maintaining current product knowledge on new developments in the industry.
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