Technical Project Manager - DTC
About The Position
The Technical Project Manager at EOC leads the execution of digital projects across the direct-to-consumer (DTC) ecosystem and multi-brand portfolio. Working closely with the Director, Website Ops, web developers, ecommerce content managers, and other stakeholders, the role manages project requirements, scope, priorities, and timelines. The position balances stakeholder needs with business capabilities and digital technology best practices, using a creative, analytical, and organized approach. The role oversees projects from scoping and research through development, quality assurance, and success tracking. It also manages development and website-update backlogs, supports ecommerce system improvements, maintains project documentation, and reports on key performance indicators. The listed location is Global HQ in Bellevue, Washington, and the job details specify a day shift. The posting lists an hourly range of $36.00–$44.00 and also an annual pay range of $75,000–$90,000.
Requirements
- Bachelor's degree in a relevant field, or equivalent experience.
- At least 4 years of experience managing large-scale, complex projects in ecommerce or related industries, preferably working directly with web development teams.
- Demonstrated technical knowledge of web development processes, ecommerce platforms, website architecture, and content management systems.
- Experience owning and managing project-management tracking and reporting tools used by multiple stakeholders, such as Monday.com or JIRA.
- Familiarity with the ecommerce customer journey, including product discovery, merchandising, cart functionality, checkout, and order-related workflows.
- Ability to think strategically and align projects with roadmaps and business needs.
- Ability to work independently and collaboratively, exercise sound judgment, and take initiative.
- Experience researching web functionality, best practices, and features and translating findings into actionable updates.
- Ability to learn new technologies.
- High attention to detail.
- Ability to manage multiple projects simultaneously.
- Results-oriented approach with a history of measured success driving business impact.
Nice To Haves
- Knowledge of the web development cycle.
- Understanding of global ecommerce practices.
- Passion for the outdoor and/or Snowsports industry.
Responsibilities
- Partner with web developers and DTC content managers to manage project priorities and timelines.
- Work cross-functionally to understand business needs and priorities and identify opportunities within the DTC team.
- Become a subject matter expert on multiple ecommerce systems and platforms, identifying opportunities for system improvements and optimization.
- Manage development and website-update backlogs, prioritize requests, and coordinate project timelines based on business needs, resources, and potential impact.
- Gather requirements and translate projects into actionable items; oversee the development process from scoping and research through detailed QA and KPI success tracking.
- Track timelines, milestones, and deadlines, and communicate regularly with stakeholders across the global brand portfolio.
- Conduct thorough QA of new features, functionality, and onsite content.
- Work with content managers to develop audit systems and keep website information accurate and up to date.
- Report on key KPIs to measure success and inform data-driven project decisions.
- Maintain clear documentation of development requests, project decisions, timelines, and completed work, including updated instructions or SOPs.
- Promote project efficiency and implement best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
