Technical Project Manager (EMEA)

Constructor

16d • Remote

About The Position

Constructor is hiring a proactive, highly organized Technical Project Manager to lead customer implementations across its product suite. The role owns engagements from kickoff through integration, testing, and activation, covering both new-customer onboardings and additional-product rollouts for existing customers. The project manager owns the plan, timeline, and delivery outcome, coordinating contributors across Constructor, customer organizations, and partners through influence rather than direct authority.

The position serves as the customer's primary point of contact through activation, maintains clear communication and status reporting, and ensures accurate handoffs from Sales into implementation and from implementation to Customer Success and Support. The project manager will also standardize implementation processes, maintain portfolio tracking and reporting, and help advance an automation-first operating model in which repeatable, AI-assisted processes handle routine work.

Requirements

• At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment.
• A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority.
• Excellent organizational and communication skills, with the ability to manage multiple implementations in parallel.
• Customer-facing confidence and the ability to lead kickoffs, manage expectations, and keep stakeholders aligned through go-live.
• Ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Nice To Haves

• Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders.
• Exposure to ecommerce, product discovery, or LLMs, and familiarity with catalog data feeds, integrations, and APIs.
• Experience coordinating implementations involving internal teams, customer resources, and third-party partners.

Responsibilities

• Lead multiple new-customer implementations and additional-product rollouts for existing customers from kickoff through integration, testing, and activation.
• Own the delivery outcome for each implementation, coordinating Constructor resources, customer resources, and partners against a shared plan.
• Run kickoffs, establish milestones, track dependencies, and maintain a clear view of status for customers and internal stakeholders.
• Serve as the customer's primary point of contact through activation, communicating progress, risks, expectations, and scope changes.
• Identify risks and blockers early, escalate effectively, and keep implementations moving toward predictable, on-time delivery.
• Ensure accurate handoffs from Sales into implementation and from implementation to Customer Success and Support.
• Maintain implementation plans and reporting in systems of record so schedule, duration, and status are accurately reflected across the portfolio.
• Develop repeatable implementation processes, templates, and standards, and help advance the automation-first operating model.

Benefits

• Unlimited vacation time; employees are strongly encouraged to take at least three weeks per year.
• Competitive compensation package including stock options.
• Fully remote team; employees can choose where they live.
• Work-from-home stipend to help set up a home office.
• Apple laptops provided for new employees.
• Annual training and development budget for every employee.
• Maternity and paternity leave for qualified employees.
• Company-sponsored U.S. health coverage, 100% paid for the employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed