Technical Project Coordinator

Pine Cove • Tyler, TX

4d

About The Position

This position is responsible for assisting the IT Department with general administrative tasks and processes, supplying excellent customer service, and helping manage departmental projects. Specific areas include: help desk support and ownership, correspondence scheduling, bill processing, operational support, and project management. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.

Requirements

• Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
• Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
• Maintain compliance with all state and federal laws
• Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
• Is self-motivated with a desire to serve and do all things with excellence
• Adjusts to changes in environment or schedule while maintaining a joyful attitude
• Possess a current driver’s license and able to drive company vehicles as needed
• Minimum of 1 year of administrative experience preferred
• Strong customer service skills, multi-task prioritization, and problem solving skills required
• Strong problem-solving and attention to detail skills required
• Strong written and verbal communication skills required
• Moderate computer skills and a general curiosity for learning new technologies / technical skills
• Is self-motivated with a desire to serve and do all things with excellence, ability to work independently and with a team.

Nice To Haves

• Bachelors degree preferred

Responsibilities

• Oversee organizational needs and day-to-day operations of the IT department, specifically on the IT Operations side.
• Triage, prioritize, and schedule IT support tasks and provide status communication and excellent customer service to Pine Cove staff requesting support.
• Coordinate basic support for Pine Cove's core operational systems, including, but not limited to, Jumpcloud, ClickUp, Google Workspace, iCampPro, Workday, and Salesforce (no previous experience req'd).
• Assist with escalating issues as needed to Pine Cove staff engineers or technology vendors using clear written and verbal communication.
• Manage other administrative needs of the IT department including bill processing, overseeing the IT maintenance calendar, and supporting team members in these and other processes.
• Responsible for other tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed