Technical Project Coordinator
ServisFirst Bank•Birmingham, AL
•Onsite
About The Position
The Technical Project Coordinator supports the successful planning, coordination, and delivery of technical projects by serving as a liaison between teams and leadership. This role ensures clear communication, tracks progress, manages schedules, and helps identify risks to keep projects aligned with timelines, quality standards, and business needs.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
- Up to 2 years of experience in project coordination, project management, or a technical environment; relevant internships or academic projects will be considered
- Working knowledge of project management methodologies such as Agile, Scrum, or Waterfall
- Proficiency with, or exposure to, project management and collaboration tools such as Microsoft Project, Jira, Asana, Confluence, or SharePoint
- Strong organizational and time management skills, with the ability to manage multiple priorities and meet established deadlines
- Effective verbal and written communication skills, with the ability to interact professionally across all levels of the organization
- Proficiency in Microsoft Office applications, particularly Excel, for reporting and data tracking
Nice To Haves
- CAPM (Certified Associate in Project Management), CompTIA Project+, ITIL Foundation, or similar certification
- Prior internship or coursework within banking, financial services, or another regulated industry
- Familiarity with the software development lifecycle (SDLC) and standard technical documentation practices
- Exposure to workflow or automation tools such as Power Automate
- Foundational knowledge of technical concepts such as scripting (PowerShell, Python), networking, or cloud platforms (Azure, AWS, GCP)Intune (Autopilot and MDM)
- Experience supporting cross-functional initiatives within a professional environment
Responsibilities
- Facilitate recurring IT PMO project standups, capture progress, next steps, and blockers, and ensure commitments are documented through closure
- Proactively identify and resolve project roadblocks by coordinating across IT, business units, and vendors, escalating issues to the IT Director when appropriate
- Own the Jira Change workflow, coordinate CAB submissions, and draft MOPs, maintenance-window plans, rollback plans, and post-change closure logs for audit readiness
- Maintain PMO and Change projects by standardizing workflows, building dashboards and reports, and implementing process improvements
- Serve as the day-to-day point of contact for branch and business-unit stakeholders, translate technical concepts for non-technical audiences, and escalate issues when needed
- Draft weekly project status rollups, RAG summaries, and portfolio dashboards for the IT Director and executive leadership
- Maintain project documentation, meeting notes, decision logs, and audit-ready records in SharePoint and Confluence per bank standards
- Continuously improve Jira Project and Change workflows by recommending automation and template standardization to increase team efficiency
- Support IT audit and examination activities, including FFIEC, GLBA, InTREx, and IT-SOx requests, by producing project and change evidence
- Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
