Technical Program Manager

DecisionPoint | Cortek•Elizabeth City, NC

2d•Hybrid

About The Position

DecisionPoint Corporation is seeking a Technical Program Manager to lead IT operations, cybersecurity, and engineering projects supporting the United States Coast Guard (USCG) Aviation Logistics Center (ALC) Information Systems Division (ISD). This role will drive program success by overseeing enterprise IT services, system sustainment, cybersecurity compliance, and DevSecOps initiatives. The ideal candidate has a strong IT program management background in defense, DHS, or USCG environments, with expertise in managing mission-critical IT systems, cybersecurity operations, and cloud security frameworks. This role is hybrid (periodically onsite at US-NC-Elizabeth City) and requires the ability to obtain a favorable Tier 1 background investigation for unclassified systems.

Requirements

Five (5) years of experience providing technical direction and project management.
Three (3) years of supervisory experience in addition to the five years listed above.
Five (5) years of experience with change management and process improvements.
Bachelor’s or Associate degree in Computer Science, Math, Information Technology, Engineering, Business Management, or related field.
Alternatively, an IT certification (e.g., PMP) with five years of experience is considered equivalent to two years of education.
Eligibility for a favorable Tier 1 background investigation for unclassified systems.
Strong leadership, communication, and stakeholder engagement skills.
Experience managing IT service delivery, cybersecurity, and IT governance aligned with DoD, DHS, or USCG standards.
Expertise in IT service management tools (e.g., ServiceNow, Remedy, or equivalent).

Nice To Haves

Experience supporting USCG IT programs in aviation logistics, maintenance, or operational technology.
Knowledge of Coast Guard Commandant Instructions, DHS cybersecurity policies, and DoD RMF processes.
Understanding of DevSecOps, Agile methodologies, and cloud security frameworks.
Project Management Professional (PMP) or Agile Certification.
CompTIA Security+ or equivalent cybersecurity certification.
ITIL Foundation Certification (for IT service management best practices).

Responsibilities

Plan, initiate, and manage IT projects supporting legacy applications and enterprise IT systems.
Lead DevSecOps, Agile IT operations, cybersecurity, and IT infrastructure projects to support Coast Guard aviation maintenance and logistics.
Ensure program compliance with DoD Risk Management Framework (RMF), USCG Commandant Instructions, DHS security policies, and FedRAMP cloud security requirements.
Provide technical direction and oversight for IT programs, ensuring alignment with Coast Guard mission needs.
Identify and implement change management and process improvement strategies to enhance IT program efficiency.
Monitor progress to ensure adherence to deadlines, standards, cost targets, and contractual obligations.
Act as the primary point of contact for government stakeholders, ensuring clear communication, reporting, and performance alignment.
Oversee subcontractor coordination and external team collaboration to meet program objectives.
Oversee IT service delivery improvements leveraging ITIL best practices and Agile methodologies.
Manage software development, system administration, vulnerability management, and change control boards (CCBs).
Direct security initiatives, including ATO renewals, vulnerability mitigation, and cybersecurity incident response.
Support the implementation of cloud technologies (AWS, Azure) and modernization of USCG IT systems.
Support network architecture, fiber/cable installation, testing, troubleshooting, and management.
Ensure full wide-area, metropolitan area, campus area, and data center network administration.
Administer IPAM, NTP, ITSM systems, incident response, and network security operations.
Support Communications Security (COMSEC) account management, key material, and encryption services.