Technical Program Manager, Taylor

Salient•San Francisco, CA

6d•$160,000 - $200,000•Hybrid

About The Position

Salient is hiring a Technical Program Manager to scale Taylor, its flagship product, as it launches with new customers. The role drives execution across product engineering and FDE teams, improving product reliability and scalability, managing customer launch plans, and ensuring delivery against commitments. It is a hands-on position requiring comfort with technical conversations and the ability to bring structure to fast-moving work. The team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at Salient’s San Francisco office.

Requirements

Experience running complex technical programs across multiple engineering teams.
Technical depth in production systems, such as APIs, distributed systems, or data pipelines.
Strong judgment around prioritization, risks, and tradeoffs.
Ability to align teams with competing priorities without formal authority.
Comfort moving quickly and making decisions with incomplete information.

Nice To Haves

Experience with reliability, performance, or scalability programs.
Enterprise implementation or customer launch experience.
Experience with AI agent products or regulated industries.
Clear, concise written communication.

Responsibilities

Plan key Taylor initiatives, including scope, milestones, dependencies, risks, and status.
Coordinate reliability, performance, and scalability work tied to customer launch timelines.
Manage intake, triage, and ownership of customer requests and field fixes across FDE and product engineering.
Drive feature planning, release readiness, and launch checklists.
Align customer commitments with engineering delivery.
Develop repeatable customer onboarding and go-live playbooks.