Technical Program Manager

JPMorgan Chase & Co. • Plano, TX

10d

About The Position

As a Lead Technical Program Manager in Enterprise Product Security (EPS), supporting the SaaS Security program, you will drive the successful delivery of complex technology and cybersecurity programs that help achieve business goals across the firm. You will apply technical expertise to develop innovative solutions while managing resources, budgets, and high-performing teams. The role requires analytical reasoning and adaptability to navigate ambiguity and change, and to ensure technology initiatives align with business goals. You will build productive stakeholder relationships, influence decision-making, and contribute as a subject matter expert to operational plans and risk management strategies, maintaining high-quality and professional service delivery.

Requirements

• Formal training or certification with 5+ years of experience, or equivalent expertise, in technical program management leading complex technology projects and programs in a large organization.
• Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support program management workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
• Advanced stakeholder-management expertise, including the ability to build productive relationships and influence decision-making across cross-functional teams and clients.
• Experience coordinating cross-functional engineering, security, risk, and business teams to deliver measurable outcomes.
• Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.

Nice To Haves

• Experience supporting or leading complex programs in cybersecurity, technology, SaaS, cloud, or related security engineering disciplines within a large organization.
• Technical understanding of SaaS platforms, security controls, identity and access management, integrations, and security architecture, with the ability to translate technical concepts into program activities and deliverables.
• Experience coordinating technology onboarding, adoption, remediation, or control implementation across multiple applications and teams.
• Experience with program governance and execution, including project plans, milestones, dependencies, risks and issues, metrics, reporting, and status communication.
• Ability to work across engineering, cybersecurity, architecture, product, risk, controls, and business teams to translate complex or ambiguous objectives into clear scope, ownership, milestones, and measurable outcomes.
• Strong written and verbal communication skills, including the ability to summarize technical and program information for technical teams and leadership audiences.
• Working knowledge of cybersecurity, technology risk, or control environments and ability to connect risk and control requirements to technology delivery.
• Experience using Agile delivery practices and modern program-management tools.

Responsibilities

• Drive complex cross-functional initiatives through execution, establishing ownership, milestones, dependencies, success measures, and escalation paths across engineering, cybersecurity, risk, business, and technology teams.
• Develop and execute comprehensive project plans incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery.
• Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, consolidate inputs into integrated plans, RAID, and executive-ready updates, validate outputs, and handle data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables in alignment with business goals.
• Assess program performance using analytical reasoning, identify areas for improvement, and implement data-driven optimizations.
• Champion agile delivery practices and continuous improvement, fostering continuous learning and innovation.
• Promote reuse-first, AI-assisted practices for program governance and reporting, with human review and alignment with delivery standards.

Benefits

• Competitive total rewards package.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed