Technical Program Manager

Crosswalk Health • Dallas, TX

5d • Remote

About The Position

Crosswalk Health is building a healthcare navigation layer for 911 by partnering with first responder agencies, community providers, and payors to route patients in crisis to appropriate care. The company is seeking its first Technical Program Manager to turn the engineering roadmap into scoped, sequenced, deliverable work. This person will build program management practices suited to a lean, fast-moving team and work closely with engineering leadership and other departments.

Requirements

• 2–5 years of experience as a Technical Program Manager or in a closely related role.
• Proven ability to take work from roadmap through scoped backlog and sprint, and manage it through delivery.
• Ability to work with multiple stakeholders and departments to manage dependencies and commitments.
• Sound judgment about scope and tradeoffs, including the ability to communicate what is realistic and hold boundaries.
• Comfort using AI tools to reason through problems and get unstuck.
• Interest in creating processes from scratch on a lean team.

Nice To Haves

• Healthcare or health technology experience, including familiarity with PHI, data sensitivity, and healthcare compliance; this is not required for the right candidate.

Responsibilities

• Break the roadmap into measurable work and prepare it for sprint execution.
• Own the engineering work lifecycle, from scoping through delivery.
• Coordinate across departments to account for dependencies and keep deliverables on track.
• Set scope boundaries, prevent scope creep, and communicate realistic delivery plans and tradeoffs.
• Create program management practices appropriate for a lean, fast-moving team.
• Use AI tools, including AI coding assistants, to understand the codebase and workflows and to unblock work.
• Account for healthcare compliance and data-sensitivity considerations, including PHI, when scoping and sequencing work.

Benefits

• Medical coverage with Crosswalk paying 100% of the premium for every tier of its HDHP, covering employees and dependents at no cost.
• 401(k) with company match.
• Remote-first team; the whole company gathers twice a year and teams meet in person once a year.
• 12 weeks of parental leave.
• Unlimited paid time off.
• 10 company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed