Technical Program Manager

Kele • Bartlett, TN

2d

About The Position

Kele Companies is seeking a hands-on, customer-facing Technical Program Manager to help data center customers select, manage, and troubleshoot control devices used in data center construction projects. The role focuses on recommending suitable valves, actuators, flow meters, humidity sensors, pressure transmitters, temperature sensors, and related devices, supporting customers from initial product selection through installation and ongoing technical support.

The Technical Program Manager works with data center owners, controls integrators, consulting engineers, manufacturers, and Kele sales and operations teams. The role includes reviewing project documentation, advising on device applications, resolving technical issues, coordinating project requirements and schedules, and helping customers establish repeatable device standards across projects. Support may be provided remotely or at active construction sites.

Requirements

• Demonstrated hands-on experience with building automation systems, HVAC controls, and field instrumentation.
• Strong working knowledge of how control devices are selected, installed, commissioned, and troubleshot.
• Ability to read and interpret mechanical drawings, controls diagrams, wiring schematics, specifications, and sequences of operation.
• Understanding of HVAC systems, including air handlers, chilled-water systems, pumps, and control valves.
• Familiarity with common controls signals and communications, including 4–20 mA, 0–10 V, BACnet, and Modbus.
• Strong troubleshooting skills and the ability to explain technical issues clearly to customers and colleagues.
• Ability to manage multiple projects, work independently in a remote environment, and follow commitments through to completion.
• Willingness to travel periodically to customer locations and active construction sites.
• No college coursework or degree required; practical experience and demonstrated technical ability are what matter.

Nice To Haves

• Previous employment with a building automation systems integrator or controls contractor, particularly in installation, service, programming, applications, or commissioning.
• Experience supporting data centers or other mission-critical facilities.
• Experience selecting and applying control devices from multiple manufacturers.
• Familiarity with Tridium Niagara or other major building automation platforms.
• Experience supporting construction projects through submittals, installation, startup, and commissioning.

Responsibilities

• Prepare and review bills of material, product submittals, technical documentation, and proposed substitutions.
• Review project specifications, drawings, sequences of operation, and equipment schedules to understand application requirements.
• Recommend control devices based on performance, accuracy, operating conditions, system compatibility, installation requirements, and availability.
• Help customers size and select valves and actuators, flow meters, and other instrumentation for HVAC and data center cooling systems.
• Identify specification gaps, compatibility concerns, and application risks before products are ordered or installed.
• Serve as a technical resource for customers and Kele associates on product application, installation, configuration, and operation.
• Diagnose issues involving device selection, wiring, power, signal scaling, calibration, communications, and installation.
• Work with integrators and manufacturers to resolve problems and follow issues through to closure.
• Provide remote support and visit data center construction sites when needed to investigate issues or support installation and startup.
• Document solutions and share lessons learned to prevent recurring problems.
• Act as a consistent technical point of contact across assigned data center projects.
• Coordinate with sales, operations, purchasing, and manufacturers to align technical requirements with project schedules and product availability.
• Track technical questions, submittal decisions, scope changes, and unresolved issues, with clear ownership and follow-through.
• Help customers establish repeatable device standards and approved product selections across projects.
• Communicate changes early so customers and internal teams can make informed decisions.

Benefits

• Medical, vision, and dental insurance
• HSA and FSA for medical and dependent care
• 401(k) with employer match up to 4% and immediate vesting
• Employer-paid short- and long-term disability coverage
• Employer-paid basic life and AD&D insurance
• Supplemental life insurance available for employees and dependents
• Paid time off and paid holidays
• Tuition reimbursement
• Paid maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed