Technical Program Manager

The Ocean Conservancy • Washington, DC

11d • Hybrid

About The Position

The Technical Program Manager plans, coordinates, and supports significant system, process, and policy redesign projects intended to improve the efficiency and effectiveness of Ocean Conservancy’s internal systems and support its conservation mission. Reporting to the Vice President of Information Technology and Integrations, the role works with internal and external stakeholders to ensure technical projects are delivered effectively, on budget, and in alignment with organizational goals and employee needs. The position also helps establish consistent project practices across the organization.

The role supports a portfolio of technology and operational initiatives, including enterprise technology and information governance improvements, a finance system transition, grants and contracts tracking, AI implementation, website consolidation, and hiring and onboarding improvements. The manager may lead medium-sized projects directly and provide guidance to smaller teams, while overseeing external vendor project managers on larger initiatives.

Requirements

• At least 5 years of professional experience managing technology implementation, integration, or digital transformation projects.
• Understanding of enterprise systems integration, data management, and digital transformation principles.
• Exceptional project planning, organization, collaboration, and change management skills.
• Experience managing external professional-services vendors, including delivery against Statements of Work, milestones, budgets, and defined outcomes.
• Experience managing multiple concurrent, cross-functional initiatives and balancing competing organizational priorities and resources.
• Working knowledge of enterprise technology environments, including SaaS platforms, systems integration, identity and security, data, and cloud technologies.
• Proficiency with project management and collaboration platforms.
• Strong communication and presentation skills, including experience preparing materials for executive and board audiences.
• Bachelor’s degree in Information Technology, Business Administration, or a related field.

Nice To Haves

• Nonprofit or public sector experience.
• Jira experience.
• Experience with Agile/Scrum reporting, dashboards, workflows, operations, and management.
• Master’s degree.

Responsibilities

• Coordinate among external firms, technical teams, functional departments, and executive leadership; engage stakeholders, facilitate decisions and follow-through, and provide regular updates.
• Identify and manage project risks, issues, dependencies, decisions, and action items through resolution.
• Maintain project documentation, progress reports, and change management records.
• Work with communications teams to promote organizational understanding of project goals, progress, and impacts.
• Gather and incorporate stakeholder feedback into project planning and execution.
• Prepare and deliver project updates, dashboards, and presentations for different audiences.
• Track vendor delivery against Statements of Work, milestones, deliverables, acceptance criteria, schedules, scope, and quality expectations.
• Monitor project budgets and expenditures and provide forecasting and financial reporting.
• Help coordinate strategic prioritization discussions.
• Aggregate activities, dependencies, and status across projects into a portfolio, providing visibility and identifying portfolio risks, conflicts, and resource constraints.
• Support the Vice President of IT and Integration in developing, maintaining, and tracking execution against the technology roadmap.
• Oversee external vendor project managers to ensure projects follow a structured process aligned with Ocean Conservancy standards.
• Advise smaller project teams on methodology, tools, and templates; track project progress and schedule adherence and recommend intervention or additional resources when necessary.
• Lead medium-sized Ocean Conservancy projects as the primary project manager, including planning, execution, and reporting.

Benefits

• Medical, dental, and vision coverage for employees and eligible family members, effective on the first day of employment.
• Employer-paid short-term and long-term disability insurance.
• Employer-paid basic life insurance.
• Healthcare and dependent care flexible spending accounts.
• Retirement benefits, including immediate 100% vesting and the ability to contribute upon hire; after one year, the employer establishes a 401(a) account and contributes 6% of monthly salary, regardless of participation in the 403(b) plan.
• Paid time off: 15 vacation days, 11 paid holidays, 12 sick days, and 2 personal days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level