Technical Program Manager - Offshore Engineering & Sustaining Operations
About The Position
ALTEN Technology USA is an engineering company that partners with clients across aerospace, medical devices, robotics, automotive, commercial vehicles, electric vehicles, rail, and other industries. It is part of the global ALTEN Group, which has more than 57,000 engineers in 30 countries. The company supports work across the product development cycle, from consulting to full project outsourcing, and describes a culture focused on mentorship, career growth, and employee support. The Technical Program Manager - Offshore Engineering and Sustaining Specialist coordinates offshore sustaining engineering activities in India and facilitates collaboration with US-based engineering leaders, subject matter experts, and contractors. The role supports engineering changes, issue resolution, product maintenance, documentation updates, knowledge transfer, and improvements to operational processes. It also promotes compliance with applicable medical-device quality systems, design controls, change management, and documentation requirements. The role requires a bachelor's degree in a technical field or equivalent experience and at least five years of relevant experience. Flexible hours are needed to support collaboration with teams in India. The posted salary range is $125,000–$145,000; the offered salary depends on factors including location, qualifications, skills, education, training, and experience. Only US citizens or permanent residents may apply, according to the posting. Candidates selected for employment must successfully complete pre-employment drug screening.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent experience.
- At least 5 years of experience in technical project/program management, engineering coordination, or technical operations.
- Experience coordinating distributed teams, offshore resources, or cross-site engineering activities.
- Strong organizational, communication, and stakeholder management skills.
- Experience with project tracking tools such as Jira, Azure DevOps, Microsoft Project, or similar platforms.
- Ability to manage competing priorities, identify risks, and drive action-item closure.
- Willingness to work flexible hours to support collaboration with teams in India.
Nice To Haves
- Experience in MedTech, medical devices, life sciences, or another regulated industry.
- Familiarity with sustaining engineering, product lifecycle management (PLM), engineering change orders (ECOs), and configuration management.
- Understanding of medical device design controls, quality management systems, and documentation practices.
- Experience establishing or scaling offshore engineering teams.
- Experience facilitating technical onboarding, process standardization, and knowledge transfer.
Responsibilities
- Coordinate day-to-day activities and priorities for the offshore sustaining engineering team in India.
- Establish workflows, task assignments, deliverables, ownership, and reporting structures.
- Track workload, resource allocation, project progress, dependencies, and open issues.
- Support the continued development and scaling of offshore engineering capabilities.
- Facilitate collaboration among US-based engineering leaders, subject matter experts, and offshore contractors.
- Coordinate technical knowledge transfer between US and India engineering teams.
- Establish documentation practices, knowledge-sharing sessions, and onboarding processes.
- Ensure offshore resources have access to necessary technical documentation, tools, requirements, and engineering guidance.
- Identify communication gaps and proactively resolve coordination challenges across time zones.
- Build working relationships across engineering, quality, regulatory, operations, and other relevant functions.
- Support the planning and execution of sustaining engineering activities, including engineering changes, issue resolution, product maintenance, and documentation updates.
- Monitor project milestones, risks, blockers, and action items.
- Improve processes for work intake, prioritization, status reporting, and escalation.
- Promote compliance with applicable medical-device quality systems, design controls, change management, and documentation requirements.
- Develop metrics to measure offshore team performance, delivery predictability, and operational effectiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
