Technical Program Manager - Offshore Engineering & Sustaining Operations

ALTEN Technology•Lakewood, CO

About The Position

ALTEN Technology USA is seeking a Technical Program Manager to coordinate offshore sustaining engineering operations with teams in the United States and India. The role coordinates daily priorities, workflows, assignments, deliverables, ownership, reporting, workload, resource allocation, project progress, dependencies, and open issues for the offshore team. It also supports development and scaling of offshore engineering capabilities and collaboration among US engineering leaders, subject matter experts, and offshore contractors. The position coordinates technical knowledge transfer between US and India teams, establishes documentation and knowledge-sharing practices, and supports onboarding. It ensures offshore resources can access relevant technical documentation, tools, requirements, and engineering guidance; identifies and addresses communication gaps across time zones; and builds working relationships across engineering, quality, regulatory, operations, and related functions. The manager supports sustaining engineering work, including engineering changes, issue resolution, product maintenance, and documentation updates. They monitor milestones, risks, blockers, and action items; improve intake, prioritization, reporting, and escalation processes; promote compliance with applicable medical device quality systems, design controls, change management, and documentation requirements; and develop metrics for team performance, delivery predictability, and operational effectiveness. The role requires flexible hours to collaborate with teams in India. Only US persons (citizens or permanent residents) may apply.

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent experience.
At least 5 years of experience in technical project or program management, engineering coordination, or technical operations.
Experience coordinating distributed teams, offshore resources, or cross-site engineering activities.
Strong organizational, communication, and stakeholder management skills.
Experience with project tracking tools such as Jira, Azure DevOps, Microsoft Project, or similar platforms.
Ability to manage competing priorities, identify risks, and drive action-item closure.
Willingness to work flexible hours to support collaboration with teams in India.
Must be a US person (citizen or permanent resident).

Nice To Haves

Experience in MedTech, medical devices, life sciences, or another regulated industry.
Familiarity with sustaining engineering, product lifecycle management (PLM), engineering change orders (ECOs), and configuration management.
Understanding of medical device design controls, quality management systems, and documentation practices.
Experience establishing or scaling offshore engineering teams.
Experience facilitating technical onboarding, process standardization, and knowledge transfer.

Responsibilities

Coordinate day-to-day activities and priorities for the offshore sustaining engineering team in India.
Establish workflows, task assignments, deliverables, ownership, and reporting structures.
Track workload, resource allocation, project progress, dependencies, and open issues.
Support the development and scaling of offshore engineering capabilities.
Facilitate collaboration between US-based engineering leaders, subject matter experts, and offshore contractors.
Coordinate technical knowledge transfer between US and India engineering teams.
Establish documentation practices, knowledge-sharing sessions, and onboarding processes.
Ensure offshore resources have access to necessary technical documentation, tools, requirements, and engineering guidance.
Identify communication gaps and resolve coordination challenges across time zones.
Build working relationships across engineering, quality, regulatory, operations, and other relevant functions.
Support planning and execution of sustaining engineering activities, including engineering changes, issue resolution, product maintenance, and documentation updates.
Monitor project milestones, risks, blockers, and action items.
Improve work intake, prioritization, status reporting, and escalation processes.
Promote compliance with applicable medical device quality systems, design controls, change management, and documentation requirements.
Develop metrics to measure offshore team performance, delivery predictability, and operational effectiveness.