Technical Program Manager, Wireless

Empire State • New York, NY

5d • Hybrid

About The Position

ConnectALL, established by the Governor in 2022 and authorized by the NYS Wired Act, works to transform New York State’s digital infrastructure, facilitate a robust marketplace, and close the digital divide. As an office within Empire State Development, ConnectALL oversees grant programs and initiatives investing more than $1 billion in public funds.

Reporting to the Director, Wireless Planning and Cellular Coverage, the Technical Program Manager executes projects that implement New York State’s wireless infrastructure initiatives. The role coordinates activities to develop new infrastructure and implement ConnectALL deployment initiatives. It works with stakeholders, carriers, regulatory agencies, and vendors to expand wireless coverage, plan and schedule deployment work, manage program indicators and milestones, and report project updates and risks to ConnectALL leadership. The position requires in-office presence; hybrid schedules may be possible based on job duties and ESD policy. Occasional travel for deployment activities is required.

Requirements

• Bachelor’s degree.
• At least 3 years of professional experience, including a minimum of 3 years focused on wireless telecommunications program management or utility-level infrastructure project delivery.
• Experience with site control, site acquisition best practices, and permitting processes across New York State, especially Upstate New York.
• Experience with land use management and utility (fiber and power) deployment practices across New York State.
• Strong knowledge of wireless technologies and deployment methods.
• Ability to translate experience into formal systems for evaluating and reporting on infrastructure projects.
• Experience solving problems and working on dynamic, complex, multi-stakeholder projects.
• Demonstrated ability to learn new skills quickly and rapidly apply new information.
• Strong project management, time management, organizational, document coordination, and communication skills.
• Experience cultivating and sustaining key stakeholder relationships.
• Proficiency in Microsoft Office, ArcGIS, and project management platforms.
• Ability to travel for occasional deployment activities.

Nice To Haves

• Experience with state and local permitting processes, including the State Environmental Quality Review Act and Adirondack Park Agency policies.
• Experience with wireless site control, infrastructure design, and creative practices to manage deployment challenges.
• Strong interest in broadband access and a passion for closing the digital divide.
• Eagerness to build a program providing a critical service to New Yorkers across the state.

Responsibilities

• Collaborate with internal and external stakeholders and regulatory agencies to expand opportunities and improve access to infrastructure supporting comprehensive wireless coverage.
• Establish and maintain strategic relationships with telecommunications carriers and other third-party entities.
• Coordinate resources to develop regional plans aimed at expanding wireless coverage.
• Forecast, schedule, and assign resources for negotiations, infrastructure design, and permissions associated with deployment activities.
• Implement strategic initiatives to market public mobile assets to private telecommunications carriers and drive infrastructure growth.
• Engage specialized vendors as needed to achieve initiatives.
• Manage key program indicators, including infrastructure deployment timelines.
• Provide ConnectALL leadership with project updates identifying risks, concerns, and escalation points as needed.
• Identify and incorporate relevant data attributes into tracking systems to maintain organized records and program milestones.
• Support ConnectALL programs and efforts as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level