Technical Program Manager

Security Service Federal Credit Union•San Antonio, TX

About The Position

The Technical Program Manager oversees the purpose and status of program projects and supports project-level activity to ensure program goals are met. The role leads and supports Project Managers while projects are in progress and works with senior executives and management to manage or adjust the roadmap as conditions change. The position monitors program progress to help ensure scheduled projects are delivered on time, within budget, and at exceptional quality. It leads cross-functional teams, collaborates with Line of Business and Enterprise Technologies teams to plan and schedule deliverables, goals, and milestones, and identifies program conflicts and strategic solutions to keep timelines on track. The role also builds relationships across credit union departments to support communication and understanding of business and technology processes and capabilities. Other job-related duties may be assigned to help advance the organization’s vision, purpose, and values.

Requirements

  • Bachelor’s degree in Management Information Systems (MIS), Computer Science, Business, or comparable education and/or experience.
  • Minimum five years of project management and implementation experience.
  • PMP/PMI certification.
  • Subject matter expertise in project management methodologies.
  • Subject matter expertise in project/program management methodologies.
  • Experience managing, influencing, and communicating with business partners to meet organizational project/program needs.
  • Expert experience with Microsoft Excel, Word, PowerPoint, Visio, and Microsoft Project or similar tools.
  • Ability to work independently and in a team environment, meet deadlines, and take on responsibility and accountability.
  • Excellent interpersonal, analytical, written, and verbal communication skills.
  • Analytical and detail-oriented.
  • Willingness to work flexible hours as needed, including possible weekends.

Responsibilities

  • Oversee the purpose and status of program projects and support project-level activity to meet program goals.
  • Support and act as a team leader for Project Managers while projects are in progress.
  • Work with senior executives and management to manage or adjust the roadmap as conditions change.
  • Monitor program progress to help ensure scheduled projects are delivered on time, within budget, and at exceptional quality.
  • Lead assigned teams and cross-functional teams to drive program-related efforts and complete projects.
  • Collaborate with Line of Business and Enterprise Technologies teams to plan and schedule program/project deliverables, goals, and milestones.
  • Identify potential program conflicts and provide strategic solutions to ensure timelines are met.
  • Develop and maintain relationships across credit union departments to support communication and understanding of business and technology processes and capabilities.
  • Perform other job-related duties to help advance the organization’s vision, purpose, and values.
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