Technical Program Manager - Implementation

Candid Health•San Francisco, Denver, CO

12d•$165,000 - $209,000•Hybrid

About The Position

Candid Health is looking for a Technical Program Manager - Implementation to serve as the connective tissue between our Engineering, Product, and Operations teams. This is a high-impact role designed for someone who thrives on organization and can navigate the complexities of a fast-growing platform. You will be responsible for taking high-level business objectives and breaking them down into technical milestones, ensuring that our EPD (Engineering, Product, Design) teams are aligned with our Operations and Implementation goals. You’ll be the person who ensures that as our product grows more complex, our ability to deliver it to customers remains seamless.

Requirements

5+ years of experience in Technical Program Management or a similar role.
Comfortable in technical environments; understand how APIs, databases, and cloud infrastructure work together and can follow technical discussions with ease.
Excellent communication skills; ability to distill complex technical updates into clear status reports for non-technical stakeholders.
Operational mindset with a bias toward action; enjoy building the "system for the work" so that everyone else can do their jobs effectively.
Proven track record of managing cross-functional projects from inception to launch.
Proficiency with project management tools (Jira, Linear, Asana etc.) and documentation software (Confluence, Notion).
Strong analytical skills; use data to drive decisions and measure project success.

Nice To Haves

Experience in a fast-paced SaaS environment is a major plus.

Responsibilities

Lead the planning and execution of large-scale initiatives.
Create roadmaps, define milestones, and track progress across multiple teams to ensure on-time delivery.
Act as the primary point of contact for Operations teams.
Translate customer implementation needs into technical requirements and manage the rollout of new features to stakeholders.
Map and manage the complex interdependencies between our core infrastructure and customer-facing workflows.
Identify technical and operational bottlenecks early to ensure platform updates and large-scale implementations move forward without friction or surprises.
Anticipate bottlenecks and technical risks before they become "fires."
Facilitate trade-off discussions between speed of delivery and technical debt.
Provide clear, concise updates to leadership on program health, resource allocation, and core KPIs.