Technical Program Manager (Agile Delivery � E-commerce Backend)

Stefanini Group•Dearborn, MI

2d•Onsite

About The Position

This role is responsible for planning and overseeing the execution of technology-focused projects and programs, including implementation and enhancement of enterprise applications, SaaS platforms, and backend systems. The individual will serve as a Scrum Master and Agile leader, ensuring teams adhere to Agile principles and deliver high-quality software efficiently.

Requirements

Bachelor's degree, Computer Science, Information Systems, Business Administration, or related field
5+ years in a Scrum Master, Technical Program Manager, or similar role in software development
Proven experience leading Agile teams in e-commerce or backend systems
Strong expertise in Jira (backlogs, sprints, releases, reporting)
Software Development Lifecycle (SDLC)
Agile methodologies (Scrum, Kanban, Lean)
Stakeholder engagement and communication
Continuous improvement practices
Jira and Agile tooling
Solid understanding of: Branching strategies QA processes Deployment patterns
Excellent communication skills across technical and non-technical audiences

Nice To Haves

Scrum certification (CSM, PSM I)
Experience with e-commerce platforms, APIs, integrations, and data flows
Exposure to AI/ML tools for Agile optimization (e.g., backlog automation, QA acceleration)
Automotive industry experience
Background in building or supporting custom e-commerce platforms

Responsibilities

Agile Leadership Act as a dedicated Scrum Master for multiple e-commerce backend development teams
Facilitate all Scrum ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives
Promote Agile values and ensure adherence to Scrum, Kanban, and Lean principles
Process Optimization & Coaching Champion Agile best practices and continuous improvement
Coach teams and stakeholders to identify and eliminate anti-patterns
Drive efficiency, predictability, and quality in delivery
Program Increment (PI) Planning Support PI planning and execution by ensuring visibility and alignment of features across the lifecycle
Coordinate across teams to maintain flow from analysis through release
Backlog Management Partner with Product Owners, Technical Program Leads, and Architects
Maintain a well-refined backlog (Sprint +2 readiness) aligned to business priorities
Risk & Impediment Management Identify, track, and resolve blockers impacting delivery
Escalate risks and dependencies as needed
Tooling & Delivery Execution Leverage tools such as Jira, GitHub, Atlassian suite, and Xray for: Backlog management Sprint tracking Release coordination